Brianne Hicks
Lexington
Summary
Detail-oriented cashier with proven skills in customer service, transaction management, and inventory management. Committed to enhancing the shopping experience through exceptional service and teamwork.
Overview
8
8
years of professional experience
Work History
Cashier
BoxLunch
Lexington
01.2026 - Current
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries to ensure informed purchasing decisions.
- Maintained organized merchandise displays to promote product visibility and attract customer interest.
- Handled cash, credit, and gift card transactions accurately.
- Managed inventory by restocking shelves and tracking stock levels.
- Delivered exceptional customer service to create positive shopping experiences.
- Collaborated with team members to ensure smooth operations during busy periods.
- Supported promotional events by setting up displays and distributing materials.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Associate
Kroger
Lexington
05.2025 - 12.2025
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of store displays and shelves.
- Stocked merchandise properly to ensure availability and presentation.
- Processed transactions accurately at the point of sale register.
- Collaborated with team members to achieve daily operational goals.
Registered Behavior Technician
adapt for life
Lexington
03.2024 - 05.2025
- Implemented behavior intervention plans for individuals with developmental disabilities.
- Collaborated with families to support client progress and address concerns.
- Collected and documented data on client behaviors to track improvements.
- Assisted in conducting assessments to identify client needs and goals.
- Utilized positive reinforcement strategies to encourage desired behaviors.
- Attended team meetings to discuss client progress and share insights.
- Trained new staff on behavioral techniques and company policies.
- Maintained a safe and supportive environment for clients during sessions.
- Tracked data and monitored progress of student's goals and objectives.
executive lounge concierge
Hilton
Lexington
01.2018 - 10.2018
- Managed daily operations to ensure exceptional guest experiences.
- Coordinated with departments to streamline service delivery processes.
- Provided exceptional guest service to enhance visitor experiences.
- Coordinated transportation arrangements for guests, including shuttles and taxis.
- Assisted guests with local attractions, dining, and entertainment recommendations.
- Handled guest inquiries and resolved issues promptly and professionally.
- Collaborated with housekeeping to ensure room readiness and cleanliness standards.
Education
Henry Clay High School
Lexington, KYSkills
- Cash handling
- Customer service
- Inventory management
- Point of sale operation
- Visual merchandising
- Team collaboration
- Product knowledge
- Effective communication
- Conflict resolution
- Time management
- Attention to detail
- Problem solving
- Relationship building
- Money handling
- Time management skills
- Fraud prevention awareness
- Point of sale proficiency
- Upselling techniques
Timeline
Cashier
BoxLunch
01.2026 - Current
Associate
Kroger
05.2025 - 12.2025
Registered Behavior Technician
adapt for life
03.2024 - 05.2025
executive lounge concierge
Hilton
01.2018 - 10.2018
Henry Clay High School