Bridget Bambrick
Newport
Summary
Dynamic IT professional with experience at Gateway Community and Technical College, excelling in troubleshooting and operating system upgrades. Proven ability in asset management and customer service, fostering team collaboration to enhance performance. Adept at implementing cybersecurity practices, ensuring optimal functionality and user satisfaction.
Overview
11
11
years of professional experience
Work History
Work Study / Intern
Gateway Community and Technical College
Covington
08.2024 - Current
- Executed IT helpdesk troubleshooting via phone and in-person interactions.
- Upgraded operating systems on laptops and desktops to enhance performance through SCCM
- Replaced and upgraded hardware components in laptops and desktops.
- Installed necessary software applications for optimal functionality.
- Conducted asset management to track and maintain IT resources.
Senior Library Services Assistant (Youth Services Dept)
Public Library of Cincinnati and Hamilton Co.
08.2014 - 11.2020
- Answering reference questions
- Customer support
- Readers’ advisory
- Teacher collections
- Seasonal displays
- Supervisor in absence of superior
- Team player
Education
Associate of Applied Science - Computer and Information Technology, Microsoft Network Admin Track, Programming Track, Information Security Track
Gateway Community And Technical College
Florence, KY05.2025
Skills
- Network administration (Microsoft)
- Problem solving
- Team collaboration
- Asset management
- Troubleshooting skills
- Operating system upgrades
- Cybersecurity practices
- Technical support
- Customer service
References
References available upon request.
Timeline
Work Study / Intern
Gateway Community and Technical College
08.2024 - Current
Senior Library Services Assistant (Youth Services Dept)
Public Library of Cincinnati and Hamilton Co.
08.2014 - 11.2020
Associate of Applied Science - Computer and Information Technology, Microsoft Network Admin Track, Programming Track, Information Security Track
Gateway Community And Technical College
Similar Profiles
Alexandria HuffAlexandria Huff
Adult Education Manager at Gateway Community And Technical CollegeAdult Education Manager at Gateway Community And Technical College
Monica GreenMonica Green
Admissions Student Affairs Assistant at Gateway Community and Technical CollegeAdmissions Student Affairs Assistant at Gateway Community and Technical College
Chinedu ObowuChinedu Obowu
International Education Coordinator / PDSO at Gateway Technical CollegeInternational Education Coordinator / PDSO at Gateway Technical College
Dominique WellsDominique Wells
Community Health Navigator at Amerihealth CaritasCommunity Health Navigator at Amerihealth Caritas
Spencer FritzSpencer Fritz
Radio Equipment Repairer at U.S ArmyRadio Equipment Repairer at U.S Army