Brieanna Drescher
ELIZABETHTOWN
Summary
Positive communicator experienced in retail sales and customer service. Achieved sales targets by effectively understanding customer needs and delivering exceptional shopping experiences that fostered loyalty. Improved store layout to enhance product visibility and accessibility, resulting in increased customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Home Goods
Richmond
11.2024 - 02.2025
- Guided customers in finding home goods products, enhancing their shopping experience.
- Processed transactions using point-of-sale systems efficiently.
- Managed returns and exchanges per store policies, ensuring customer satisfaction and compliance.
- Checked purchased items for defects before handing them to customers, maintaining quality standards.
- Maintained cleanliness and organization of sales floor and displays.
- Assisted with receiving shipments and moving merchandise
- Collaborated effectively with team members to achieve project goals.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Retail Sales Associate
At Home
ELIZABETHTOWN
10.2019 - 01.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Provided product information and answered customer inquiries effectively.
- Completed transactions in an efficient manner while providing excellent customer service.
- Processed transactions using point-of-sale systems efficiently.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Demonstrated knowledge of store products and services.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
Education
Hardin County High School
ELIZABETHTOWN, KYSkills
- Point-of-sale operation
- Cash register operation
- Cash handling
- Retail store operations
- Customer service
- Customer assistance
- Customer engagement
- Visual merchandising
- Loyalty promotion
- Shelf stocking
- Price tagging
- Store opening and closing
- Store maintenance
- Team collaboration
- Time management
- Professional demeanor
Timeline
Retail Sales Associate
Home Goods
11.2024 - 02.2025
Retail Sales Associate
At Home
10.2019 - 01.2020
Hardin County High School