Britania Denton
Marina Drive ,Prospect
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Janitorial Assistant
Hotel Indigo Construction
09.2023 - 04.2024
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
Customer Service Cashier
Hilo Food Store
06.2020 - 06.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Customer Service Representative
Taxico Serivce Station
03.2017 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Diploma - Nursing Assistant
Distinction College
Kingston 04.2022
CPR
Jamaica Red Cross
Kingston 02.2022
Mathematics English
School of Excellence
Kingston Jamaica 02.2021
Skills
- Problem-solving abilities
- Active Listening
- Data Entry
- Microsoft Excel
- Scheduling
- Order Processing
Timeline
Janitorial Assistant
Hotel Indigo Construction
09.2023 - 04.2024
Customer Service Cashier
Hilo Food Store
06.2020 - 06.2023
Customer Service Representative
Taxico Serivce Station
03.2017 - 06.2019
Diploma - Nursing Assistant
Distinction College
CPR
Jamaica Red Cross
Mathematics English
School of Excellence
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