Brittany Adams
Coxs Creek
Summary
Highly organized and self-motivated professional with proven experience in remote work environments, adept at managing time, prioritizing tasks, and maintaining effective communication through various digital platforms. Proven ability to exceed expectations in fast-paced settings, consistently delivering high-quality results while working independently. Seeking a challenging work-from-home opportunity to leverage extensive administrative and customer service skills.
Overview
17
17
years of professional experience
Work History
Home Educator & Volunteer
N/A
Coxs Creek
09.2017 - Current
- Managed virtual classroom activities, coordinating schedules and communicating with teachers and parents remotely via email and video conferencing platforms, demonstrating excellent remote collaboration and organizational skills.
- Developed and implemented fundraising strategies increasing funds raised for school events.
- Successfully managed 8 student projects, ensuring timely completion and exceeding teacher expectations.
Leasing Consultant
Elmington Property Management
Louisville
05.2017 - 09.2017
- Independently managed an average of 20 tenant applications per week, utilizing remote communication tools (chat, yardi, docusign, phone), consistently achieving a 93% occupancy rate and exceeding company targets.
- Resolved 95% of tenant complaints within 24 hours, improving tenant satisfaction and minimizing negative online reviews.
Receptionist
Bahe, Cooke, Cantley & Nefzger
Louisville
02.2017 - 05.2017
- Scheduled appointments and managed a multi-line phone system efficiently, ensuring timely responses to client inquiries.
- Provided comprehensive administrative support to legal staff, including document preparation and communication management.
Receptionist
Louisville Cooler Manufacturing
Louisville
10.2013 - 07.2014
- Directed incoming calls and client inquiries, ensuring timely resolution and follow-up, demonstrating effective problem-solving skills.
- Maintained accurate client records and provided efficient support for day-to-day administrative tasks.
Sales Associate
Canteen
Louisville
12.2011 - 10.2013
- Consistently exceeded sales through excellent customer service and relationship building.
- Conducted thorough inventory checks and addressed stock discrepancies, ensuring accurate supplies and minimizing losses.
Administrative Assistant
UPS
Louisville
11.2009 - 12.2011
- Coordinated shipping logistics and tracked packages using in-house systems, ensuring timely and accurate deliveries.
- Maintained comprehensive data for shipping records, improving operational efficiency.
Medical Records Assistant
Olash Medical Associates
Louisville
08.2008 - 01.2010
- Answered phone inquiries from patients regarding their medical records.
- Managed confidential medical records with accuracy and compliance, adhering to strict confidentiality protocols.
- Implemented online tracking to streamline document access and retrieval.
Education
Some College (No Degree) -
Jefferson Community And Technical College
Louisville, KYSkills
- Remote Work Proficiency: Proficient in Microsoft Teams, Zoom, Google Workspace, Excellent time management, Self-directed, Independent worker
- Administrative Skills: Front Desk & Reception, Office Administration, Data Entry & Record Keeping, Scheduling & Calendar Management, Inventory Management, Document Preparation
- Customer Service & Client Relations: Excellent communication (written & verbal), Problem-solving, Conflict Resolution, Client Relationship Management
Timeline
Home Educator & Volunteer
N/A
09.2017 - Current
Leasing Consultant
Elmington Property Management
05.2017 - 09.2017
Receptionist
Bahe, Cooke, Cantley & Nefzger
02.2017 - 05.2017
Receptionist
Louisville Cooler Manufacturing
10.2013 - 07.2014
Sales Associate
Canteen
12.2011 - 10.2013
Administrative Assistant
UPS
11.2009 - 12.2011
Medical Records Assistant
Olash Medical Associates
08.2008 - 01.2010
Some College (No Degree) -
Jefferson Community And Technical College