Brittany Brinkman
Lakeside Park
Summary
Dynamic Assistant Manager at Snappy Tomato with proven expertise in customer service and team leadership. Enhanced operational efficiency through meticulous cash handling and staff training, resulting in improved accuracy and customer satisfaction. Committed to fostering a positive work environment while maintaining compliance with health regulations and ensuring exceptional service delivery.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Snappy Tomato
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Teacher
Sonshine Preschool & Emmanuel Lutheran School
07.2021 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
- Encouraged parental involvement in student learning through effective communication of progress and challenges.
- Participated in professional development workshops, staying abreast of best practices in education.
Assistant Teacher
Carroll County Child Development Center
01.2018 - 05.2021
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Adapted teaching methods and materials to meet students' varying needs.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Fostered student curiosity and interest through creative hands-on activities.
- Supported students with special needs, implementing strategies to facilitate their participation and learning.
- Collaborated with lead teachers to assess student performances and identify areas for improvement.
- Encouraged parental involvement in student learning through effective communication of progress and challenges.
- Contributed to development of IEPs, tailoring educational plans to individual student needs.
Education
Medical Massage Therapy -
Southwest College
Florence, KY 05.2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Retail operations
- Employee scheduling
- Operations management
- Multitasking
- Active listening
Timeline
Assistant Manager
Snappy Tomato
08.2022 - Current
Assistant Teacher
Sonshine Preschool & Emmanuel Lutheran School
07.2021 - Current
Assistant Teacher
Carroll County Child Development Center
01.2018 - 05.2021
Medical Massage Therapy -
Southwest College
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