Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Crawford

Georgetown

Summary

Experienced administrative professional excelling in fast-paced office environments. Demonstrated success as a hardworking team player proficient in various clerical tasks and offering valuable staff support. Recognized for being responsible, punctual, and highly productive, even when working autonomously.

Overview

13
13
years of professional experience

Work History

Cafeteria Staff

Christ the King School
08.2024 - Current
  • Prepared daily meals and snacks for students and staff.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Tracked meal purchases and accepted payments at cash register.
  • Provided exemplary service to students, staff, and visitors.
  • Served food according to temperature, safety, and presentation guidelines.

Front Office Receptionist

White, Greer & Maggard Orthodontics
07.2017 - 04.2018
  • Collected down payments for braces, schedule appointments, discuss payment plans with patients and guardians.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Collected patient and client documents and information upon referral.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Patient Referral Coordinator

Family Practice Associates of Lexington
10.2012 - 05.2017
  • Obtained pre-authorizations for diagnostic testing through insurance companies using CPT and procedure codes.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Facilitated communication between patients and various departments and staff.
  • Maintained confidential health information according to state and federal regulations.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Monitored referrals to foster timely completion and followed up with physicians to facilitate.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Responded to patient inquiries to offer timely updates regarding referral status.

Medical Records Specialist

Family Practice Associates of Lexington
10.2012 - 05.2017
  • Sorted electronic incoming faxes, answered phones, distributed in-office mail.
  • Prepared medical records to release to other medical facilities requesting for patient history and information.
  • Kept accurate log of requests for medical information and records.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Maintained patient confidence by keeping patient records information confidential.

Education

High School Diploma -

Bryan Station High School
Lexington, KY
05.2006

Skills

  • Office administration
  • Self-motivated
  • Quick learner
  • Multi-tasking
  • Knowledge of medical terminology
  • Written & verbal communication
  • Computer literacy
  • Medical terminology
  • Appointment scheduling
  • Organization skills
  • Detail-oriented
  • MS office

Timeline

Cafeteria Staff

Christ the King School
08.2024 - Current

Front Office Receptionist

White, Greer & Maggard Orthodontics
07.2017 - 04.2018

Patient Referral Coordinator

Family Practice Associates of Lexington
10.2012 - 05.2017

Medical Records Specialist

Family Practice Associates of Lexington
10.2012 - 05.2017

High School Diploma -

Bryan Station High School
Brittany Crawford