Experienced administrative professional excelling in fast-paced office environments. Demonstrated success as a hardworking team player proficient in various clerical tasks and offering valuable staff support. Recognized for being responsible, punctual, and highly productive, even when working autonomously.
Overview
13
13
years of professional experience
Work History
Cafeteria Staff
Christ the King School
08.2024 - Current
Prepared daily meals and snacks for students and staff.
Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Cleaned and sanitized surfaces, tools, and equipment.
Restocked condiments, beverages, and utensils per expected use levels.
Tracked meal purchases and accepted payments at cash register.
Provided exemplary service to students, staff, and visitors.
Served food according to temperature, safety, and presentation guidelines.
Front Office Receptionist
White, Greer & Maggard Orthodontics
07.2017 - 04.2018
Collected down payments for braces, schedule appointments, discuss payment plans with patients and guardians.
Aided colleagues, managers, and customers through regular communication and assistance.
Collected patient and client documents and information upon referral.
Scheduled, coordinated and confirmed appointments and meetings.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Patient Referral Coordinator
Family Practice Associates of Lexington
10.2012 - 05.2017
Obtained pre-authorizations for diagnostic testing through insurance companies using CPT and procedure codes.
Processed referral requests from patients, doctors and other health care professionals.
Facilitated communication between patients and various departments and staff.
Maintained confidential health information according to state and federal regulations.
Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Responded to patient inquiries to offer timely updates regarding referral status.