Brittany Smith
Fedscreek
Summary
Dedicated Nursing Assistant with extensive experience in patient care and medical assistance, notably at Pikeville Medical Center. Skilled in vital signs monitoring and medication administration, complemented by a strong foundation in healthcare ethics and patient relationship building. Proven track record of enhancing patient care quality, achieving high levels of patient satisfaction.
Overview
6
6
years of professional experience
Work History
Nursing Assistant
Pikeville Medical Center
04.2024 - 08.2024
- Administered medications and recorded patient responses utilizing healthcare management systems.
- Supported nursing staff by performing basic medical procedures, such as taking blood pressure and temperature.
- Monitored patient vitals and documented changes using patient monitoring tools.
- Operated specialized medical equipment to assist nurses in patient care.
Cashier/Floral Assistant
Foodcity
10.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Security Guard
Elite Security Services
05.2021 - 02.2022
- Documented daily activities and observations to maintain accurate records.
- Responded to alarms and emergencies to maintain order and safety.
- Collaborated with local law enforcement when necessary to enhance security measures.
- Inspected and secured entry points to prevent unauthorized access.
Call Center Representative
Issues and Answers
04.2020 - 01.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Cashier
Walmart
04.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/Cook's Assistant
Double Kwik
11.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
Mouthcard Deli
06.2018 - 11.2018
- Cooked meals to meet customer dietary preferences and special requests.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Engaged with guests to gather feedback and improve menu offerings.
Education
High School Diploma -
East Ridge High School
Lick Creek, KY05-2018
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Recording vital signs
- Patient-focused care
- Vital signs monitoring
- Patient relationship building
- Patient assessments
- Light housekeeping
- Healthcare ethics
- Medication administration
- Medical terminology
- HIPAA
- Specimen collection
- Database administration
- Monitoring fluids
- Call light response
- Personal hygiene support
- Patient care and safety
- Catheter change and preparation
- Patient mobility support
- Vital signs
- Patient care quality
- Collecting vital signs
- Transporting patients
- Feeding assistance
- First aid certification
Timeline
Nursing Assistant
Pikeville Medical Center
04.2024 - 08.2024
Cashier/Floral Assistant
Foodcity
10.2022 - 04.2023
Security Guard
Elite Security Services
05.2021 - 02.2022
Call Center Representative
Issues and Answers
04.2020 - 01.2021
Cashier
Walmart
04.2019 - 12.2019
Cashier/Cook's Assistant
Double Kwik
11.2018 - 05.2019
Cook
Mouthcard Deli
06.2018 - 11.2018
High School Diploma -
East Ridge High School
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