An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Technologist/Xray
Biotech Xray
Louisville
04.2023 - Current
Operated and maintained x-ray equipment, including adjusting exposure time and setting up necessary equipment for x-ray examinations.
Identified problems with equipment performance or image quality issues promptly and took corrective action where appropriate.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Call Center Representative
UPS
Louisville
07.2011 - 04.2023
Maintained high levels of professionalism while interacting with customers via phone or email.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Maintained strong call control and quickly worked through scripts to address problems.
Xray Tech
Norton Healthcare
Louisville
05.2019 - 11.2021
Reviewed patient medical history prior to performing imaging procedure.
Performed imaging procedures according to established protocols.
Operated and maintained x-ray equipment, including adjusting exposure time and setting up necessary equipment for x-ray examinations.