Brittney Dearing
Irvine,KY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Mercy Health
02.2016 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Copay Collection
- Daily Deposits
Medical Assistant
Baptist Health
04.2015 - 02.2016
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Trained new staff on filing, phone etiquette and other office duties.
- Payment Collection
Education
Certified Medical Assistant - Medical Assisting
Medical Career And Technical College
Richmond, KY03-2016
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Payment collection
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Verbal and written communication
- Telephone etiquette
- Customer service
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Timeline
Certified Medical Assistant
Mercy Health
02.2016 - Current
Medical Assistant
Baptist Health
04.2015 - 02.2016
Certified Medical Assistant - Medical Assisting
Medical Career And Technical College
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