Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney K Ashford

Fort Campbell North

Summary

Dynamic professional with extensive experience in healthcare and retail, notably at JDSports, where I enhanced team performance and customer satisfaction. Proven skills in regulatory compliance and conflict resolution, complemented by strong documentation abilities. Adept at fostering teamwork and motivating staff to achieve high-quality service outcomes.

Overview

8
8
years of professional experience

Work History

Supervisor

JDSports
Clarksville
04.2025 - Current
  • Supervised daily operations and team performance in a fast-paced retail environment.
  • Trained staff on customer service standards and product knowledge for enhanced service.
  • Managed inventory levels and ensured stock availability across all sales areas.
  • Resolved customer complaints effectively to maintain high satisfaction levels.
  • Monitored sales floor activities to ensure a safe and engaging shopping experience.

Certified Nursing Assistant

Carrolton Nursing Home and Rehabilitation
Fayetteville
10.2023 - 01.2025
  • Ensuring all nursing care is provided in privacy, including proper documentation.
  • Assisting residents and transporting them as needed, including meal times, activities, and appointments.
  • Assisting with daily ADLs while ensuring HIPAA is intact.
  • Assisted residents with daily living activities and personal care tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained a clean and safe environment for residents and staff.
  • Documented patient care activities accurately in electronic health records.
  • Collaborated with healthcare team to develop personalized care plans.

Dispensary Enforcement

Maggies Farm and Dispensary
Manitou Springs
09.2022 - 09.2023
  • Effectively managed cash transactions, and maintained accurate cash register records.
  • Supported inventory management by conducting regular stock checks and maintenance.
  • Collaborated with teams to implement safety protocols and regulations to maintain state regulations and compliance laws.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Certified Nursing Assistant- Team Lead

Woodlands Nursing Home and Rehabilitation
Fayetteville
02.2018 - 09.2022
  • Managed team assignments to best fit the care and needs of residents.
  • Maintained employee and residents' daily schedules based on coordinated care plans.
  • Coordinated ADL care for residents to ensure the best quality of life.
  • Assisted patients with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to nursing staff.
  • Documented patient care activities in electronic health records system.
  • Provided emotional support and companionship to residents.
  • Maintained cleanliness and safety of patient rooms and common areas.
  • Educated patients and families on care procedures and health management.

Education

Certificate - Pharmacy Technician

Medcertify
Fort Campbell North, KY
06-2025

Colorado State Licensed Marijuana Enforcement Officer -

DMV
Colorado Springs, CO
01.2023

North Carolina State Certification - Nursing Skills

Washtenaw Community College
Ann Arbor, MI
01.2014

Skills

  • Detail-oriented
  • Teamwork
  • Communication
  • Documentation
  • Project management
  • Time management
  • Persona care professional
  • Regulatory compliance
  • Electronic health records
  • Team leadership
  • Customer service
  • Conflict resolution
  • Communication skills
  • Employee motivation
  • Quality control
  • Verbal and written communication
  • Process monitoring and improvement
  • Decision-making

Timeline

Supervisor

JDSports
04.2025 - Current

Certified Nursing Assistant

Carrolton Nursing Home and Rehabilitation
10.2023 - 01.2025

Dispensary Enforcement

Maggies Farm and Dispensary
09.2022 - 09.2023

Certified Nursing Assistant- Team Lead

Woodlands Nursing Home and Rehabilitation
02.2018 - 09.2022

Certificate - Pharmacy Technician

Medcertify

Colorado State Licensed Marijuana Enforcement Officer -

DMV

North Carolina State Certification - Nursing Skills

Washtenaw Community College

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Brittney K Ashford