Brittney K Ashford
Fort Campbell North
Summary
Dynamic professional with extensive experience in healthcare and retail, notably at JDSports, where I enhanced team performance and customer satisfaction. Proven skills in regulatory compliance and conflict resolution, complemented by strong documentation abilities. Adept at fostering teamwork and motivating staff to achieve high-quality service outcomes.
Overview
8
8
years of professional experience
Work History
Supervisor
JDSports
Clarksville
04.2025 - Current
- Supervised daily operations and team performance in a fast-paced retail environment.
- Trained staff on customer service standards and product knowledge for enhanced service.
- Managed inventory levels and ensured stock availability across all sales areas.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Monitored sales floor activities to ensure a safe and engaging shopping experience.
Certified Nursing Assistant
Carrolton Nursing Home and Rehabilitation
Fayetteville
10.2023 - 01.2025
- Ensuring all nursing care is provided in privacy, including proper documentation.
- Assisting residents and transporting them as needed, including meal times, activities, and appointments.
- Assisting with daily ADLs while ensuring HIPAA is intact.
- Assisted residents with daily living activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents and staff.
- Documented patient care activities accurately in electronic health records.
- Collaborated with healthcare team to develop personalized care plans.
Dispensary Enforcement
Maggies Farm and Dispensary
Manitou Springs
09.2022 - 09.2023
- Effectively managed cash transactions, and maintained accurate cash register records.
- Supported inventory management by conducting regular stock checks and maintenance.
- Collaborated with teams to implement safety protocols and regulations to maintain state regulations and compliance laws.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Certified Nursing Assistant- Team Lead
Woodlands Nursing Home and Rehabilitation
Fayetteville
02.2018 - 09.2022
- Managed team assignments to best fit the care and needs of residents.
- Maintained employee and residents' daily schedules based on coordinated care plans.
- Coordinated ADL care for residents to ensure the best quality of life.
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care activities in electronic health records system.
- Provided emotional support and companionship to residents.
- Maintained cleanliness and safety of patient rooms and common areas.
- Educated patients and families on care procedures and health management.
Education
Certificate - Pharmacy Technician
Medcertify
Fort Campbell North, KY06-2025
Colorado State Licensed Marijuana Enforcement Officer -
DMV
Colorado Springs, CO01.2023
North Carolina State Certification - Nursing Skills
Washtenaw Community College
Ann Arbor, MI01.2014
Skills
- Detail-oriented
- Teamwork
- Communication
- Documentation
- Project management
- Time management
- Persona care professional
- Regulatory compliance
- Electronic health records
- Team leadership
- Customer service
- Conflict resolution
- Communication skills
- Employee motivation
- Quality control
- Verbal and written communication
- Process monitoring and improvement
- Decision-making
Timeline
Supervisor
JDSports
04.2025 - Current
Certified Nursing Assistant
Carrolton Nursing Home and Rehabilitation
10.2023 - 01.2025
Dispensary Enforcement
Maggies Farm and Dispensary
09.2022 - 09.2023
Certified Nursing Assistant- Team Lead
Woodlands Nursing Home and Rehabilitation
02.2018 - 09.2022
Certificate - Pharmacy Technician
Medcertify
Colorado State Licensed Marijuana Enforcement Officer -
DMV
North Carolina State Certification - Nursing Skills
Washtenaw Community College