Summary
Overview
Work History
Education
Skills
Timeline
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BRITTNEY KIRBY

Brodhead

Summary

Diligent worker recognized by peers for my effective communication and leadership skills. Looking forward to apply my experience and grow in my career. Proven ability to meet deadlines and achieve project objectives, solve mission-critical problems and prioritize crucial tasks while maintaining the high standards expected of my role.

Overview

11
11
years of professional experience

Work History

Optician

Mount Vernon Eye Center
03.2017 - 11.2021
  • I am responsible for main lab functions, helping patients with frame selection, communicating with other labs.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Completed facial measurements such as temple length, bridge size and vertex distance.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Developed team communications and information for employee meetings.
  • Minimized costs and maximized returns resulting in all office savings.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.

General Clerk I

Oxford Government Consulting
02.2017 - 03.2017
  • Prepping recognizable documents, orienting and removing objects such as staples and paperclips from documents.
  • This job requires attention to small detail, fast production by maintaining an hourly quota of 1600.
  • Maintaining confidentially and security of client information per client guidelines.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.

Substitute Cook

Richmond St
09.2015 - 04.2016
  • I provided excellent service to the students of Rockcastle County High School by preparing 2nd Chance Breakfast.
  • These duties included head counts of the students, daily inventory counts of food supplies and utensils and completing the appropriate paperwork based on results.
  • During peak periods, I also provided additional assistance to full-time workers of the Cafeteria staff.
  • This was a fast-paced environment where using my ability to make quick decisions was a must.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Front Cashier/Clerk

B & L Grocery
04.2011 - 09.2015
  • Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.

Education

Diploma -

Rockcastle County High School
2007

Skills

  • Patient testing
  • Insurance approvals
  • Appointment scheduling
  • Conducting fittings
  • Managing repairs
  • Training
  • Scheduling
  • Team building
  • Time management
  • Staff supervision
  • Inventory management
  • Cash flow management
  • Contact Lens Care
  • Glasses Fitting
  • Office Cleaning
  • Hand Tools
  • Product Upselling
  • Clerical Support
  • Frame Fitting
  • Exam Prep
  • Cleaning Techniques
  • Retail Sales
  • Managing Repairs

Timeline

Optician

Mount Vernon Eye Center
03.2017 - 11.2021

General Clerk I

Oxford Government Consulting
02.2017 - 03.2017

Substitute Cook

Richmond St
09.2015 - 04.2016

Front Cashier/Clerk

B & L Grocery
04.2011 - 09.2015

Diploma -

Rockcastle County High School

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