Brittney Moore
Richmond
Summary
Dynamic professional with a proven track record at UK Healthcare, excelling in interdepartmental coordination and file management. Enhanced department efficiency through innovative administrative solutions and significantly improved customer satisfaction at Conduent. Skilled in data entry and known for exceptional time management, adept at handling confidential information and supporting high-stakes decisions.
Overview
7
7
years of professional experience
Work History
Emergency Department Administrative Assistant
UK Healthcare, Chandler Hospital
04.2023 - Current
- Facilitated smooth onboarding experiences for new hires by preparing orientation materials and coordinating logistics for their first day on the job.
- Enhanced department efficiency by streamlining administrative processes and implementing time-saving solutions.
- Maintained company manuals, resources, client data, training records and other items.
- Managed sensitive information with discretion while handling confidential documents or discussing private personnel matters with colleagues or supervisors.
911 Dispatcher
Rockcastle County E-911
04.2022 - 01.2023
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Supervisor
Conduent
04.2018 - 04.2022
- Conducted performance reviews to support employee development.
- Coordinated cross-functional projects to achieve organizational goals.
- Increased customer satisfaction with streamlined service procedures.
- Developed training programs for enhanced employee performance.
Education
High School Diploma -
Rockcastle Co High School
Rockcastle, Ky05-2014
Skills
- File management
- Interdepartmental coordination
- Data entry expertise
- Customer service
Timeline
Emergency Department Administrative Assistant
UK Healthcare, Chandler Hospital
04.2023 - Current
911 Dispatcher
Rockcastle County E-911
04.2022 - 01.2023
Supervisor
Conduent
04.2018 - 04.2022
High School Diploma -
Rockcastle Co High School
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