Brittney Pierce
Louisville
Summary
Seasoned professional with a proven track record in patient care and team leadership, notably at Trilogy Health Services. Expert in vital signs monitoring and renowned for compassion and empathy, significantly enhancing patient well-being. Demonstrated excellence in HIPAA compliance and patient management, contributing to a positive and safe care environment.
Overview
4
4
years of professional experience
Work History
BHA
Norton’s Healthcare
Louisville, KY
05.2025 - Current
- Patient Care - Offering direct, basic care to patients in psychiatric units.
- Unit Support - Assisting with efficient unit functioning and operations.
- Therapeutic Tasks - Carrying out specific diagnostic and therapeutic duties as directed.
- Patient Interaction - Applying knowledge of growth and development in patient and family engagement.
- Team Collaboration - Working as part of a multi-disciplinary team.
CNA
Signature HealthCARE
Louisville, KY
01.2025 - 06.2025
- Provided compassionate patient care, ensuring comfort and safety throughout daily activities.
- Assisted nursing staff with patient assessments and medication administration, enhancing care quality.
- Maintained accurate patient records and documentation, contributing to effective communication among healthcare teams.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to each patient's needs.
- Trained new staff members on best practices in patient care and facility protocols, fostering a supportive environment.
- Monitored vital signs and reported changes to nursing staff, ensuring timely interventions for patients' well-being.
- Implemented infection control measures, promoting a safe and hygienic environment for residents and staff alike.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
CNA
Trilogy Health Service
Louisville, KY
08.2024 - 10.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Supported needs of 15+ residents under long-term care.
In Home Caregiver
Visiting Angels
Louisville, KY
07.2024 - 08.2024
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
- Facilitated consistent communication between clients, their families, and healthcare professionals to ensure comprehensive understanding of individual care requirements.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Assisted disabled clients to support independence and well-being.
Store Manager
Cash Express, LLC
Louisville, KY
01.2023 - 05.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Lid Laminator – Safety Leader
Ranger Boats
Flippin, AR
05.2022 - 12.2022
- Participated in regular meetings with supervisors to review performance metrics, discuss areas for improvement, and develop action plans to address identified issues.
- Successfully confirmed materials positions, adhesion and appearance prior to production.
- Maintained a safe working environment with routine equipment maintenance and adherence to safety protocols.
- Operated various types of laminating machines proficiently, maximizing output while maintaining exceptional quality standards consistently throughout production runs.
- Followed production, safety, and operational procedures at all times.
- Bonded wood reinforcing strips to deck cabin structures, using resin-saturated fiberglass.
Store Manager
Dollar General
Mt. Washington, KY
04.2022 - 05.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
LPN - LPN
Sullivan University
Louisville, KYCertified Nursing Assistant - Nursing
Essential Healthcare Institution
Louisville, KY08.2024
Associates of Science - Criminal Justice
Elizabethtown Community and Technical College
Elizabethtown, KY06.2014
Certificate in Medical Office Assistant - Certificate
Blackstone Career Institute
Allentown, PA04.2013
GED - undefined
Huntington North High School
Huntington, IN03.2006
Skills
- Vital signs monitoring
- Dressing assistance
- Compassion and Empathy
- Patient Care
- Feeding Assistance
- Compassionate communication
- Collecting vital signs
- Basic Life Support
- Direct Planning
- Reliable team player
- Bedside manner
- HIPAA Compliance
- Medical terminology
- Patient Management
- Specimen Collection
- Ambulation Assistance
- Mobility Assistance
- Responding to emergencies
- Feeding assistance expert
- Documenting behaviors
- Dementia and Alzheimer’s knowledge
Timeline
BHA
Norton’s Healthcare
05.2025 - Current
CNA
Signature HealthCARE
01.2025 - 06.2025
CNA
Trilogy Health Service
08.2024 - 10.2024
In Home Caregiver
Visiting Angels
07.2024 - 08.2024
Store Manager
Cash Express, LLC
01.2023 - 05.2024
Lid Laminator – Safety Leader
Ranger Boats
05.2022 - 12.2022
Store Manager
Dollar General
04.2022 - 05.2022
Certified Nursing Assistant - Nursing
Essential Healthcare Institution
Associates of Science - Criminal Justice
Elizabethtown Community and Technical College
Certificate in Medical Office Assistant - Certificate
Blackstone Career Institute
GED - undefined
Huntington North High School
LPN - LPN
Sullivan University