Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brittney Valle

Louisville,KY

Summary

Dynamic professional with proven leadership skills and emotional intelligence, adept at fostering employee engagement and driving operational excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience

Work History

Mentor

Self
07.2020 - Current
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Regularly assessed progress and provided feedback to support continued development.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Advised students on educational, career and social opportunities.
  • Developed and implemented student guidance plans to foster academic success.
  • Helped students develop organizational, time management and study skills.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Empowered students through counseling and skill-building exercises.
  • Developed and implemented individualized academic plans for students.
  • Provided resources to support students in achieving career goals.
  • Assisted students in exploring and selecting career paths.
  • Monitored student progress to drive successful academic outcomes.

Regional Manager

See Spot Grooming And Daycare
08.2014 - Current
  • Boosted brand growth by devising strategic network and marketing tactics.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards for multiple locations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Supervised various locations, enforcing high-quality standards of operation.

Managing Pet Stylist

See Spot Grooming And Daycare
11.2012 - Current
  • Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Used point of sale software to maintain animal behavior, health and care records.
  • Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
  • Assisted with development of animal behavior modification plans.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Educated visitors and staff on proper animal care and handling.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Trained animals in behavioral compliance or other special routines or commands.

Education

Bachelor of Science - Organizational Leadership And Learning

University of Louisville
Louisville, KY
05-2026

Skills

  • Coordinating team discussions

  • Comprehensive goal management

  • Instructional design

  • Facilitated group instruction

  • Employee engagement techniques

  • Performance tracking

  • Empathetic approach

  • Cross-functional collaboration

  • Emotional intelligence

  • Strategic relationship building

  • Proven leadership skills

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Mentor

Self
07.2020 - Current

Regional Manager

See Spot Grooming And Daycare
08.2014 - Current

Managing Pet Stylist

See Spot Grooming And Daycare
11.2012 - Current

Bachelor of Science - Organizational Leadership And Learning

University of Louisville

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Brittney Valle