Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittnie Gilliam

Annville

Summary

Dynamic and detail-oriented Administrative Assistant with proven expertise at The Appraisal Shop, LLC, excelling in customer service and data management. Recognized for enhancing client relations and maintaining confidentiality, while effectively coordinating office operations. A dedicated team player skilled in scheduling and clerical support, committed to driving efficiency and fostering positive workplace relationships.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

The Appraisal Shop, LLC
10.2014 - Current
  • Answered phone system, routing calls, delivering messages to staff
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Registered Respiratory Therapist

Rockcastle Regional Hospital
01.2011 - 10.2014
  • Adjusted ventilator settings based on continuous assessment of blood gas analysis results improving overall ventilation efficacy for critically ill patients.
  • Managed and operated mechanical ventilators to deliver airway management.
  • Mentored new employees, providing guidance on best practices in respiratory therapy treatments and techniques.
  • Provided emergency response during cardiac arrests or other life-threatening situations utilizing advanced life support measures when required.

Administrative Assistant

Bluegrass Spring Company
08.2003 - 12.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Education

Associate of Applied Science - Respiratory Therapy

Somerset Community College
London
12-2010

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Customer and client relations
  • Filing
  • Clerical support
  • Scheduling
  • Scheduling and calendar management
  • Dedicated team player
  • Time management
  • Customer relations

Timeline

Administrative Assistant

The Appraisal Shop, LLC
10.2014 - Current

Registered Respiratory Therapist

Rockcastle Regional Hospital
01.2011 - 10.2014

Administrative Assistant

Bluegrass Spring Company
08.2003 - 12.2010

Associate of Applied Science - Respiratory Therapy

Somerset Community College
Brittnie Gilliam