Brittnie Gilliam
Annville
Summary
Dynamic and detail-oriented Administrative Assistant with proven expertise at The Appraisal Shop, LLC, excelling in customer service and data management. Recognized for enhancing client relations and maintaining confidentiality, while effectively coordinating office operations. A dedicated team player skilled in scheduling and clerical support, committed to driving efficiency and fostering positive workplace relationships.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
The Appraisal Shop, LLC
10.2014 - Current
- Answered phone system, routing calls, delivering messages to staff
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Registered Respiratory Therapist
Rockcastle Regional Hospital
01.2011 - 10.2014
- Adjusted ventilator settings based on continuous assessment of blood gas analysis results improving overall ventilation efficacy for critically ill patients.
- Managed and operated mechanical ventilators to deliver airway management.
- Mentored new employees, providing guidance on best practices in respiratory therapy treatments and techniques.
- Provided emergency response during cardiac arrests or other life-threatening situations utilizing advanced life support measures when required.
Administrative Assistant
Bluegrass Spring Company
08.2003 - 12.2010
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Associate of Applied Science - Respiratory Therapy
Somerset Community College
London12-2010
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Filing
- Clerical support
- Scheduling
- Scheduling and calendar management
- Dedicated team player
- Time management
- Customer relations
Timeline
Administrative Assistant
The Appraisal Shop, LLC
10.2014 - Current
Registered Respiratory Therapist
Rockcastle Regional Hospital
01.2011 - 10.2014
Administrative Assistant
Bluegrass Spring Company
08.2003 - 12.2010
Associate of Applied Science - Respiratory Therapy
Somerset Community College
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