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Associate Principal Engineer

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Technical support professional with focus on delivering reliable resolutions to technical issues. Background in troubleshooting and resolving customer concerns, contributing to improved service quality. Known for collaborative teamwork and adaptability, ensuring consistent performance in dynamic environments. Proficient in technical troubleshooting and customer communication, valued for reliability and flexibility.

Associate Network Engineer with practical experience in network operations, VLANs, routing & switching, and incident resolution, focused on reliable IT support, network stability, and continuous skill development.

Technical support agent with 1 year and 9 months of experience at Letaba Wireless Networks, specializing in troubleshooting technical issues ranging from basic to complex. Proficient in diagnosing network faults, configuring routers, and resolving customer inquiries effectively. Experienced in remote and in person customer assistance, with a commitment to continuous learning and skill enhancement in networking. Familiar with MikroTik and other industry standard equipment, consistently seeking opportunities for growth.

Results-driven IT Support Specialist with hands-on experience supporting enterprise and legacy POS environments in hospitality and retail industries. Skilled in diagnosing complex hardware, software, and network issues while maintaining PCI compliance and strong security practices. Experienced in payment terminal deployment, networking troubleshooting, remote technical support, and system recovery procedures. Adept at resolving high-priority incidents and collaborating with engineering teams to restore critical systems quickly.
Offering a solid foundation in technical troubleshooting and customer service, ready to learn and grow in atechnical support environment. Brings aptitude for developing solutions to hardware and software issues that employers seek. Ready to use and develop problem-solving and communication skills in a Tech role.

Britton Bryant

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IT Technical Support Rep 3

Assistant IT Coordinator

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Bachelor of Science - Information Technology

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IT Technical Support Rep 3

Assistant IT Coordinator

Bachelor of Science - Information Technology

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