Brock Wooten
Louisville
Summary
As a team member, I am very adaptive and tolerant, and I will excel in any situation.
Overview
3
3
years of professional experience
Work History
Groundhand/Mdu Tech
Custom Cable Services
Sellersburg
01.2024 - 11.2025
- Operated a variety of power tools in order to complete assigned tasks accurately and efficiently.
- Communicated with customers to access work areas and explain work.
- Performed maintenance on fiber optic networks.
- Laid out cabling plans and ran through buildings to desired locations.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Ensured that safety standards were met during installation processes.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Worked with truck-mounted reels to complete large installation projects.
- Resolved complex problems associated with diverse telecom systems.
- Organized and coordinated resources required for successful completion of jobs.
- Worked with other technicians as part of a team on large projects.
- Completed line work at heights using bucket trucks and underground using access points.
- Troubleshot and repaired fiber optic systems.
- Built out new fiber runs for customer connections.
- Completed routine maintenance and repair.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated equipment and machinery according to safety guidelines.
Sales Team Leader/Multisite Manager
Encore
Louisville
12.2022 - 01.2024
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained records related to sales for store management.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Assigned work and monitored performance of project personnel.
- Recruited and hired qualified candidates to fill open positions.
- Created monthly reports for senior management summarizing operational performance metrics.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Ensured compliance with industry regulations and company policies.
- Monitored staff performance and addressed issues.
- Managed risk by developing and implementing effective risk management strategies.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Conducted performance reviews for team members.
Skills
- Fiber optic maintenance
- Cable splicing
- Power tool operation
- Safety compliance
- Network troubleshooting
- Equipment operation
- Team collaboration
- Problem solving
- Site preparation
- Multitasking Abilities
- Forklift operation
- Teamwork and collaboration
- Decision-making
- Analytical skills
- Self motivation
- Weather tolerance
- Sales management
- Performance monitoring
- Employee training
- Wireless sales
- Accessory sales
- Group sales
- Strategic sales
- Event sales
- Increasing sales
- Lead sales
- Sales experience
- Sales generation
- Telecommunications sales
Affiliations
- Fishing
- Building Computers
- Learning
References
References available upon request.
Timeline
Groundhand/Mdu Tech
Custom Cable Services
01.2024 - 11.2025
Sales Team Leader/Multisite Manager
Encore
12.2022 - 01.2024