Summary
Overview
Work History
Skills
Affiliations
References
Timeline
Generic

Brock Wooten

Louisville

Summary

As a team member, I am very adaptive and tolerant, and I will excel in any situation.

Overview

3
3
years of professional experience

Work History

Groundhand/Mdu Tech

Custom Cable Services
Sellersburg
01.2024 - 11.2025
  • Operated a variety of power tools in order to complete assigned tasks accurately and efficiently.
  • Communicated with customers to access work areas and explain work.
  • Performed maintenance on fiber optic networks.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Spliced cables with hand tools, epoxy or mechanical equipment.
  • Ensured that safety standards were met during installation processes.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
  • Worked with truck-mounted reels to complete large installation projects.
  • Resolved complex problems associated with diverse telecom systems.
  • Organized and coordinated resources required for successful completion of jobs.
  • Worked with other technicians as part of a team on large projects.
  • Completed line work at heights using bucket trucks and underground using access points.
  • Troubleshot and repaired fiber optic systems.
  • Built out new fiber runs for customer connections.
  • Completed routine maintenance and repair.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Operated equipment and machinery according to safety guidelines.

Sales Team Leader/Multisite Manager

Encore
Louisville
12.2022 - 01.2024
  • Coached, developed and motivated team to achieve revenue goals.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Maintained records related to sales for store management.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Assigned work and monitored performance of project personnel.
  • Recruited and hired qualified candidates to fill open positions.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Ensured compliance with industry regulations and company policies.
  • Monitored staff performance and addressed issues.
  • Managed risk by developing and implementing effective risk management strategies.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Conducted performance reviews for team members.

Skills

  • Fiber optic maintenance
  • Cable splicing
  • Power tool operation
  • Safety compliance
  • Network troubleshooting
  • Equipment operation
  • Team collaboration
  • Problem solving
  • Site preparation
  • Multitasking Abilities
  • Forklift operation
  • Teamwork and collaboration
  • Decision-making
  • Analytical skills
  • Self motivation
  • Weather tolerance
  • Sales management
  • Performance monitoring
  • Employee training
  • Wireless sales
  • Accessory sales
  • Group sales
  • Strategic sales
  • Event sales
  • Increasing sales
  • Lead sales
  • Sales experience
  • Sales generation
  • Telecommunications sales

Affiliations

  • Fishing
  • Building Computers
  • Learning

References

References available upon request.

Timeline

Groundhand/Mdu Tech

Custom Cable Services
01.2024 - 11.2025

Sales Team Leader/Multisite Manager

Encore
12.2022 - 01.2024
Brock Wooten