Brook Anthony
ELIZABETHTOWN
Summary
Nurturing Advanced Medical Support Assistant looking to tackle new responsibilities in the administrative medical field. Adept at scheduling patient appointments, entering patient data into computer system and resolving patient issues. Great people skills prioritize duties through efficient time management.
Overview
5
5
years of professional experience
Work History
Advanced Medical Support Assistant
Department of Veterans Affairs
Hampton
02.2024 - 02.2026
- Assisted veterans with medical appointment scheduling and coordination.
- Managed patient records using electronic health record systems effectively.
- Educated veterans on healthcare options and available services proactively.
- Processed patient inquiries and resolved issues promptly and professionally.
Advanced Medical Support Assistant
Department of Veterans Affairs
Fort Knox
08.2021 - 02.2024
- Assisted veterans with medical appointment scheduling and coordination.
- Managed patient records using electronic health record systems effectively.
- Facilitated communication between patients and healthcare providers daily.
- Maintained confidentiality of sensitive patient information consistently.
- Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
Education
Hart County High School
Munfordville, KYSkills
- Electronic health record management
- Appointment scheduling
- Patient advocacy
- Medical terminology
- Attention to detail
- Time management
- Professionalism
- Exam room preparation
- Patient communication
- Patient scheduling
- Patient appointment management
- Strong communication
- Professionalism and ethics
Timeline
Advanced Medical Support Assistant
Department of Veterans Affairs
02.2024 - 02.2026
Advanced Medical Support Assistant
Department of Veterans Affairs
08.2021 - 02.2024
Hart County High School