Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Galloway

Somerset

Summary

Knowledgeable with background in providing essential community support. Effectively facilitated client assistance programs and contributed to team-driven initiatives that improved service delivery. Demonstrated strong problem-solving abilities and exceptional communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Support Associate

Made Whole Counseling and Consulting
02.2025 - Current
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Liaised with community members, recommending resources and programs.
  • Assisted in implementation of community support services in alignment with needs.

Behavior Technician

Applied Behavior Advancements
06.2024 - 02.2025
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.

Sales Representative

Parkside Kia
03.2024 - 05.2024
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.

Accounting Clerk

Mercedes Benz of Knoxville
08.2023 - 03.2024
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.

Community Support Associate

Made Whole Counseling and Consulting
07.2021 - 08.2023
  • Advocated for client rights within the broader system, promoting equitable access to services and resources.
  • Assisted clients in setting and achieving personal goals, leading to increased independence and selfsufficiency.

Sales Representative

Mini Of Knoxville
05.2019 - 07.2021
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Education

General

Somerset High School
Somerset, KY
06-2015

Skills

  • Proficient in CRM tools
  • Support for behavioral development
  • Assessment of client needs
  • Client representation
  • Sales cycle acceleration
  • Automotive sales experience

Certification

Kentucky Certified Community Support Associate

Timeline

Community Support Associate

Made Whole Counseling and Consulting
02.2025 - Current

Behavior Technician

Applied Behavior Advancements
06.2024 - 02.2025

Sales Representative

Parkside Kia
03.2024 - 05.2024

Accounting Clerk

Mercedes Benz of Knoxville
08.2023 - 03.2024

Community Support Associate

Made Whole Counseling and Consulting
07.2021 - 08.2023

Sales Representative

Mini Of Knoxville
05.2019 - 07.2021

General

Somerset High School

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Brooke Galloway