Kacey Lane
Lawrenceburg
Summary
Detail-oriented medical office professional skilled in front-office operations, insurance verification, and patient scheduling. Demonstrates strong cash handling expertise while maintaining accurate financial records and ensuring exceptional patient care. Proficient in multiple software systems, with a commitment to confidentiality and accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office / Procedure Desk
Vitality Pain Clinic
04.2026 - Current
- Facilitated patient check-in and check-out processes for streamlined service.
- Generated daily procedure and pain assessment forms to support patient care.
- Request, review, and upload KASPER reports into patient charts daily.
- Verify insurance through Availity, CGS, and UHC Portal.
- Handled patient payments efficiently to maintain accurate financial records.
- Executed daily financial tasks to ensure accuracy in cash handling.
- Updated co-pay logs in Excel and managed daily correspondence using Word and Outlook.
- Executed documentation scanning, record faxing, and mail distribution to support patient care.
AP Claims Associate
Walmart
10.2022 - 08.2025
- Maintained records of all incoming products, including quantity received
and location in warehouse. - Processed a high volume of claims efficiently while maintaining quality
standards. - Checked documentation for appropriate coding, catching errors andmaking revisions.
- Reviewed claim documentation for completeness and accuracy prior to
submission. - Checked documentation for appropriate coding, catching errors and
making revisions. - Received incoming shipments and verified contents against purchase
orders, packing slips and invoices.
Caregiver
Freedom Adult Care Center
01.2022 - 08.2022
- Provided companionship for elderly clients by engaging in conversation
and participating in recreational activities. - Administered medications according to prescribed schedules and
guidelines. - Provided companionship for elderly clients by engaging in conversationand participating in recreational activities.
- Documented daily care activities accurately in patient records.
- Performed light housekeeping tasks related to the client's care such as
laundry and changing linens. - Drove clients to shop for groceries, attend doctor appointments and run
errands.
Server/Waitress/Cashier
Chimney Rock Marina
04.2021 - 09.2021
- Provided exceptional customer service to enhance dining experiences.
- Greeted customers, answered inquiries, and recommended specials to enhance customer satisfaction.
- Took orders accurately and efficiently, ensuring prompt service.
- Delivered food and beverages promptly to tables.
- Assisted in maintaining cleanliness and organization of dining area.
- Maintained a clean workstation by restocking supplies, wiping down counters.
- Maintained a clean workstation by restocking supplies, wiping down
counters.
Education
Certification - Medical Coding & Billing
Campbellsville University
01-2025
High School Diploma -
Mercer County High School
01-1997
Skills
- Medical Records Management
- Cash Handling (10 yrs)
- Deposits
- Petty Cash
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Customer Service
- Medical Terminology
- Medical Coding & Billing
- Problem Solving
- Attention to Detail
- Multi-line Phone Systems
- Records Management
Certification
- Medical Coding & Billing
- Driver's License
Timeline
Front Office / Procedure Desk
Vitality Pain Clinic
04.2026 - Current
AP Claims Associate
Walmart
10.2022 - 08.2025
Caregiver
Freedom Adult Care Center
01.2022 - 08.2022
Server/Waitress/Cashier
Chimney Rock Marina
04.2021 - 09.2021
Certification - Medical Coding & Billing
Campbellsville University
High School Diploma -
Mercer County High School