Brooke Randolph
White Plains
Summary
Attentive, dedicated, and detail oriented Medical Assistant, who is seeking a position in a office who is willing to let me put my skills to use. I can work in both administrative and clinical duties and have a true passion for helping people in the health profession. My strong communication and organizational skills have enabled me to improve patient care.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Baptist Health Deconess
Madisonville, KY
02.2026 - Current
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Medical Assistant
Caldwell Medical Center
Princeton KY
11.2021 - 08.2025
- Assisted healthcare providers with patient examinations and routine procedures.
- Managed patient intake processes, ensuring accurate documentation and efficient workflow.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Coordinated patient appointments, optimizing scheduling for improved clinic efficiency.
- Conducted vital sign assessments and recorded medical histories for comprehensive patient care.
- Educated patients on treatment plans and follow-up care, enhancing their health literacy.
- Implemented electronic health record updates to maintain accuracy in patient information management.
- Supported team members in training new staff on clinic policies and operational procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Direct Care Professional
Outwood Rescare
Dawson Springs, KY
07.2021 - 12.2021
- Assisted with Activities of Daily Living of individuals with Intellectual Disabilities
- Coordinate Field Trips and Activities with Individuals
- Vital Signs
- Laundry
- Cooking
- Caregiving
- Meal Preparation
- Patient Care
- Dependable
Cleaning Professional
Cleaning Professional:Two Sisters with A Mop
Madisonville, KY
11.2020 - 01.2021
- Researched answers or solutions as needed.
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
- Provided accurate, valid and complete information by using the proper methods/tools.
- Clean Business and Residential Properties
Dietary Aide
Gateway Medical Clinic
Clarksville, TN
09.2015 - 12.2015
- Met personal/team sales targets and call handling quotas.
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
- Kept records of customer interactions, processed customer accounts and filed documents.
- Followed communication procedures, guidelines and policies.
- Food Preparation
- Cashier
- Stock Food and Supplies
Education
Medical Assistant - Medical Assistant
Ross Medical
Hopkinsville, KY04-2022
Graduated - undefined
Dawson Springs Independent School
Dawson Springs, KY05-2011
Skills
- Ability to recognize cardiac rhythms
- Proficient with EKG electrode placement (within 90% accuracy)
- Understand basic dosage calculations
- Skilled at accurately documenting patient history
- Proven ability to read and perform vital signs
- Injections IM, SQ, ID, Insulin
- Spirometer, Nebulizers, SPO2
- General Lab testing, strep A, flu swab, urinalysis with patient exams, scribing
- EHR/EMR, Microsoft programs
- Front office receptionist, office equipment
- Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
- Knowledgeable of insurance coding and administrative procedures
- Venipuncture
- Sterile procedures, assisting with sutures, dressing changes
- Rehab equipment, pt education
- Billing and coding
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Insurance verification
- Appointment setting
- Sterilization techniques
Certification
- CPR(American Heart Association)BLS
- Hopkinsville, KY
- Certified Medical Assistant
Timeline
Medical Assistant
Baptist Health Deconess
02.2026 - Current
Medical Assistant
Caldwell Medical Center
11.2021 - 08.2025
Direct Care Professional
Outwood Rescare
07.2021 - 12.2021
Cleaning Professional
Cleaning Professional:Two Sisters with A Mop
11.2020 - 01.2021
Dietary Aide
Gateway Medical Clinic
09.2015 - 12.2015
Graduated - undefined
Dawson Springs Independent School
Medical Assistant - Medical Assistant
Ross Medical
GRADUATE
- Ross Medical
- Hopkinsville KY
- Complete Medical Assistant Program
HIGH SCHOOL
- Dawson Springs Independent
- Dawson Springs KY
- Graduated From Dawson Springs High School