Brooklyn Collins
Paradigm Pain And Spine
Williamstown
6
years of professional experience
Supported medical teams in delivering high-quality patient care with minimal supervision. Assisted in managing multiple tasks and prioritizing workloads effectively. Focused on detail-oriented tasks to enhance team performance in a fast-paced environment.
Work History
Medical Scribe
2 Months- Documented patient histories and physical examinations with accuracy and detail.
- Assisted healthcare providers in maintaining timely electronic health records.
- Coordinated communication between patients and clinical staff to enhance workflow efficiency.
- Managed appointment scheduling, ensuring optimal patient flow and resource allocation.
- Implemented process improvements that reduced documentation errors and increased productivity.
- Conducted quality assurance reviews of medical records to ensure compliance with standards.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Front Office Coordinator
5 Months- Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
- Managed front desk operations, ensuring exceptional patient service and satisfaction.
- Developed and maintained electronic health records, enhancing data accuracy and accessibility.
- Trained new staff in office procedures, fostering a knowledgeable team environment.
- Implemented process improvements to streamline patient check-in and checkout procedures.
- Assisted in billing and insurance verification, ensuring timely reimbursement for services rendered.
- Collaborated with healthcare providers to coordinate patient care plans effectively.
- Oversaw inventory management of office supplies, maintaining optimal stock levels for operations.
Medical Assistant
5 Years 4 Months- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Team Lead Trainer
1 Year 1 Month- Streamlined onboarding process for new team members, reducing time-to-productivity ratio.
- Increased efficiency by actively managing time schedules and resources during both face-to-face and online training sessions.
- Maintained updated records regarding trainee's progress, attendance, and feedback to enhance the effectiveness of training programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Certified Clinical Medical Assistant
High School Diploma
- Awarded Career Ready
- Received Certification for Nursing Assistant, no longer active.
Skills
Oversaw patient care coordination
ensuring seamless communication between departments.
Ensured adherence to HIPAA regulations to protect patient privacy and data security.
Oversaw clinical documentation processes to ensure compliance with healthcare regulations.
Delivered patient-centered care by prioritizing individual needs and preferences.
Executed insurance verification processes to ensure accurate patient billing.
Executed cash register operations with precision and efficiency.
Facilitated staff training and development initiatives to enhance team performance.
Achieved ServSafe certification to ensure compliance with food safety standards.
Utilized medical terminology to enhance communication and documentation accuracy in clinical settings.
Assisted with electronic medical records management and maintenance. Supported healthcare teams in utilizing electronic health records effectively.
Timeline
Medical Scribe
Paradigm Pain And Spine
07.2026 - CurrentRead More
Front Office Coordinator
Cornerstone Family Chiropractic
01.2026 - 06.2026Read More
Team Lead Trainer
White Castle
03.2024 - 04.2025Read More
Medical Assistant
St Elizabeth
08.2020 - 12.2025Read More
Williamstown Independent Schools
High School Diploma
Read More
TMIKY
Certified Clinical Medical Assistant
Read More