Bryan Waibel
Highland Heights
Summary
Passionate Home Consultant at Clayton Homes with a proven track record in client relationship building and effective problem-solving. Successfully optimized project communication, ensuring timely completions and high customer satisfaction. Skilled in multitasking and detail orientation, I consistently deliver quality service while managing diverse client needs and expectations.
Overview
9
9
years of professional experience
Work History
Home Consultant
Clayton Homes
02.2024 - Current
- Optimized communication between contractors and clients, ensuring timely project completion.
- Developed detailed project plans for each client, allowing smooth coordination among all parties involved.
- Implemented creative problem-solving techniques when faced with unexpected challenges during projects.
- Assisted clients with selecting suitable home designs and layouts based on their unique needs.
- Implemented effective time-management strategies in order to meet tight deadlines without sacrificing quality or customer service levels.
Store Manager
Denver Mattress
06.2016 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash management, and store opening and closing procedures.
- Addressed customer service concerns promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Simon Kenton
Independence, KY 05-2011
Skills
- Customer service
- Detail orientation
- Communication skills
- Problem solving
- Critical thinking
- Client relationship building
Timeline
Home Consultant
Clayton Homes
02.2024 - Current
Store Manager
Denver Mattress
06.2016 - 01.2024
High School Diploma -
Simon Kenton
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