Bryan wilburn
Team Lead
Lexington
Summary
Dynamic Team Lead at Lakeshore Learning with a proven track record in operations management and achieving organizational goals. Enhanced team performance through effective communication and process improvement, establishing clear metrics for success. Skilled in warehouse software systems and problem solving, driving efficiency and fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Team Lead
Lakeshore Learning
07.2024 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Shipping Clerk
Lakeshore Learning
08.2022 - 07.2024
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
Education
High School Diploma -
Western Hills
Frankfort, KY 05.2001 -
Skills
Operations management
Verbal and written communication
Attention to detail
Process improvement
Coaching and mentoring
Conflict resolution
Workplace safety
Loading and unloading
Warehouse software systems
Warehousing operations
Data entry
Organization and prioritization
Accomplishments
- Supervised team of 10-20 associates in a building during peak times.
- Helped facilitate the transition from exclusively FTL shipping to incorporating both LTL and FTL during peak season.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created new areas for orders when workload was heavy.
- Cross-trained in multiple warehouse functions including order fulfillment, VAS, and shipping, enhancing operational versatility and supporting interdepartmental needs.
Timeline
Team Lead
Lakeshore Learning
07.2024 - Current
Shipping Clerk
Lakeshore Learning
08.2022 - 07.2024
High School Diploma -
Western Hills
05.2001 -