Bryanna Mitchell
Lexington
Summary
Experienced in coordinating training sessions for new hires, ensuring a smooth onboarding process and familiarity with workplace protocols. Managed daily operations by overseeing employee scheduling, timekeeping, and payroll information, contributing to efficient team performance. Maintained compliance with safety regulations and company policies while effectively resolving conflicts among team members. Demonstrated strong communication skills by engaging with customers to address inquiries and enhance service delivery.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Rallys Fast Food Resturant
Lexington
10.2014 - Current
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Certified Medical Assistant -
MedQuest College
Lexington, KY06-2025
High School Diploma -
Tates Creek Highschool
Lexington, KY06-2014
Skills
- Customer service
- Training coordination
- Workplace safety compliance
- Team collaboration
- Adaptability and flexibility
- Policy enforcement
- Time management
- Money handling
- Employee scheduling
Timeline
Assistant Manager
Rallys Fast Food Resturant
10.2014 - Current
Certified Medical Assistant -
MedQuest College
High School Diploma -
Tates Creek Highschool