Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike Factory Outlet
10.2023 - Current
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Answered customer questions about sizing, accessories, and merchandise care.
Cashier/Usher
Xscape Theatres
05.2022 - 10.2023
Greeted customers with smile and provided friendly, knowledgeable service.
Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Worked with other staff members to facilitate smooth flow of operations.
Monitored entrance and exit of venue to guarantee safety of guests.
Maintained clean and organized venue to create pleasant experience for guests.
Maintained professional demeanor to represent venue and create positive impression.
Reported maintenance or equipment issues for fast resolution to minimize downtime.
Directed ticket holders to seats and facility locations.
Sold admission, processed payments, and issued tickets.
Assisted patrons with seating by giving directions and lighting paths.
Managed multiple tasks simultaneously and completed all assigned duties each shift.
Monitored guests for compliance with safety and security protocols, raising any issue with security.
Provided guidance on seating and ticketing procedures to increase customer satisfaction.
Provided information about current and future events at facility.
Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Reviewed tickets for authenticity and applicability to particular event.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Volunteer
Rancho Cuccamonga Library
05.2018 - 05.2018
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Represented organization positively and professionally while providing community with much-needed services.