Bryce Woodward
Louisville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike Factory Outlet
10.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier/Usher
Xscape Theatres
05.2022 - 10.2023
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained clean and organized venue to create pleasant experience for guests.
- Maintained professional demeanor to represent venue and create positive impression.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Directed ticket holders to seats and facility locations.
- Sold admission, processed payments, and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Provided information about current and future events at facility.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Reviewed tickets for authenticity and applicability to particular event.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Volunteer
Rancho Cuccamonga Library
05.2018 - 05.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Represented organization positively and professionally while providing community with much-needed services.
Education
No Degree - English
University of Louisville
Louisville, KY05.2028
No Degree - Film And Video Production
Chaffey College
Rancho Cucamonga, CA06.2023
High School Diploma -
Eleanor Roosevelt Highschool
Mira Loma, CA06.2021
Skills
- Hospitality Service Expertise
- Customer Needs Assessment
- Guest Relations
- Cash Register Operation
- Admissions Processes
- Cleaning and Sanitizing
- Customer Needs Assessments
- Working with Teammates
Timeline
Sales Associate
Nike Factory Outlet
10.2023 - Current
Cashier/Usher
Xscape Theatres
05.2022 - 10.2023
Volunteer
Rancho Cuccamonga Library
05.2018 - 05.2018
No Degree - English
University of Louisville
No Degree - Film And Video Production
Chaffey College
High School Diploma -
Eleanor Roosevelt Highschool
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