Bryleigh Mills

Louisville

Summary

Dynamic and dedicated professional with extensive experience in customer service at The Oven Mitt. Proven ability to excel in high-pressure environments, showcasing strong multitasking and decision-making skills. Recognized for maintaining a clean and welcoming atmosphere while enhancing customer satisfaction through attentive service and effective team collaboration.

Overview

year of professional experience

Work History

Waitress

The Oven Mitt

10.2024 - 07.2025

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Stocker

IGA Grocery Store

05.2024 - 08.2024

Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Education

Communications

Barbourville City School

Barbourville, KY

High School Diploma - Communications

University of Louisville

Louisville, KY

Skills

Customer service
Strong multitasking
Greeting guests

Team collaboration
Attention to detail
Cash handling

Timeline