Brynn Taylor
Cynthiana,KY
Summary
Dedicated professional with a strong background in healthcare coordination. Skilled in streamlining referral processes and building relationships with providers. Committed to improving patient experiences through efficient scheduling and accurate tracking.
Overview
25
25
years of professional experience
Work History
Referral Coordinator
Family Care Associates
Cynthiana, KY
04.2024 - Current
- Coordinated patient referrals to ensure timely access to specialty care services.
- Maintained accurate and up-to-date referral tracking systems to enhance workflow efficiency.
- Developed relationships with healthcare providers to streamline referral processes and improve patient experience.
- Scheduled appointments with specialists on behalf of clients.
ACR Posting Clerk
Harrison Memorial Hospital
Cynthiana, KY
01.2015 - 07.2023
- Trained new clerical staff on operational workflows and systems.
- Monitored and maintained inventory of office supplies for efficient operations.
- Led initiatives to optimize workflow efficiency, reducing processing time for postings.
- Assisted with month-end close procedures, enabling timely reporting to management for informed decision-making.
Store Manager
New York and Company
Winston-Salem, NC
09.2001 - 01.2012
- Trained and mentored staff to enhance customer service and sales performance.
- Implemented promotional campaigns, increasing foot traffic and boosting seasonal sales.
- Analyzed sales data to develop strategies for inventory management and merchandising.
- Led store operations, ensuring compliance with company policies and procedures.
- Conducted regular performance evaluations, fostering team development and accountability.
- Resolved customer issues promptly, improving satisfaction ratings and loyalty metrics.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree - Media Communications
Asbury College
WilmoreSkills
- Pre-authorizations
- Multi-line phone proficiency
- Data entry proficiency
- Appointment scheduling
- Referral management
- Insurance verification
- Patient scheduling systems
Timeline
Referral Coordinator
Family Care Associates
04.2024 - Current
ACR Posting Clerk
Harrison Memorial Hospital
01.2015 - 07.2023
Store Manager
New York and Company
09.2001 - 01.2012
No Degree - Media Communications
Asbury College