Bryson Brown
Louisville
Summary
Professional leader with proven ability to oversee operations and drive team success. Strong focus on collaboration, effective communication, and adaptability to evolving challenges. Skilled in conflict resolution, workflow management, and ensuring compliance with policies and procedures. Known for fostering a productive environment and consistently achieving operational goals.
Overview
4
4
years of professional experience
Work History
Frontline Supervisor
UPS
07.2023 - Current
- Assisted in training new team members on safety protocols and operational procedures.
- Supported daily operations by monitoring workflow and ensuring adherence to company standards.
- Collaborated with team to maintain cleanliness and organization of work areas.
- Participated in team meetings and roleplays to discuss challenges and share best practices for efficiency among my peers.
- Encouraged open dialogue between employees and management, providing a platform for constructive feedback and promoting overall morale.
Admin
UPS
09.2022 - 07.2023
- Ensured all containers were accounted for that entered my work area.
- Communicated openly with management about any discrepancies that I encountered.
- Filled out documents and turned them in on a daily basis
Cashier
11.2021 - 05.2022
- Streamlined checkout processes to enhance speed and accuracy of transactions.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Implemented strategies to reduce transaction errors and discrepancies.
- Resolved complex customer issues promptly, maintaining a positive shopping experience.
Host/Restaurant Busser
Red Robin
04.2021 - 10.2021
- Welcomed and seated guests, ensuring a positive first impression.
- Managed reservation systems, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and waitstaff to streamline service delivery.
- Trained new hosts on customer service protocols and operational procedures.
- Monitored dining area for cleanliness and timely table turnover.
Education
Eagle River Highshool
Eagle River, AK05-2022
Skills
- Employee coaching
- Problem-solving skills
- Motivation techniques
- Time management
- Relationship building and management
Timeline
Frontline Supervisor
UPS
07.2023 - Current
Admin
UPS
09.2022 - 07.2023
Cashier
11.2021 - 05.2022
Host/Restaurant Busser
Red Robin
04.2021 - 10.2021
Eagle River Highshool
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