Bryson Stephens
Berea
Summary
Dynamic and dedicated professional with extensive experience in customer service at Walmart Supercenter and Dairy Queen. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and point-of-sale operations, demonstrating strong work ethic and integrity while maintaining a clean and organized environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier/ Cart Pusher
Walmart Supercenter
07.2025 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Reduced wait times for shoppers by consistently maintaining an adequate supply of carts in designated areas.
- Assisted customers with cart retrieval and organization, ensuring a smooth shopping experience.
Concessions Assistant Manager Berea Pool
Berea Parks and Recreations
05.2024 - 08.2024
- Assisted in daily operations of concession stands, ensuring efficient service delivery.
- Maintained cleanliness and organization of concession areas to enhance customer experience.
- Supported inventory management by restocking supplies and monitoring expiration dates.
- Operated point-of-sale systems accurately to process transactions and handle cash effectively.
- Collaborated with team members to streamline workflow during high-volume events.
- Delivered prompt solutions to customer complaints or concerns, resolving issues effectively on the spot.
- Demonstrated strong multitasking abilities while juggling multiple responsibilities such as food preparation, cash handling, and customer service.
- Trained new employees on proper procedures for food preparation, cash handling, and customer service practices.
Frontline Cashier
Dairy Queen Grill & Chill
06.2022 - 10.2022
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of work area to ensure compliance with safety standards.
- Assisted customers with menu selections, providing recommendations for food and beverage items.
- Collaborated with team members to enhance service speed during peak hours.
- Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
- Processed various forms of payment securely, including cash, credit cards, and gift cards.
- Ensured a pleasant shopping experience by greeting every customer entering the store with a friendly demeanor.
- Maintained and organized an orderly front end and removed food trays, baskets, and debris.
Education
No Degree - General Studies
Eastern Kentucky University
Richmond, Kentucky, KY05-2026
High School Diploma -
Southern Madison High School
Berea, KY05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier/ Cart Pusher
Walmart Supercenter
07.2025 - 09.2025
Concessions Assistant Manager Berea Pool
Berea Parks and Recreations
05.2024 - 08.2024
Frontline Cashier
Dairy Queen Grill & Chill
06.2022 - 10.2022
No Degree - General Studies
Eastern Kentucky University
High School Diploma -
Southern Madison High School