Caden Brandhorst
Frenchburg
Summary
Dynamic and dedicated barista with exceptional customer service skills honed at Starbucks. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Adept at time management and maintaining cleanliness, ensuring a welcoming environment. Recognized for fostering teamwork and consistently delivering high-quality service in fast-paced settings.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
11.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Retail Worker
Lowe's
06.2024 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Barista
Starbucks
11.2022 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
No Degree - Electrical Engineering
Boone County Career And Technical Center
Florence KY07-2024
High School Diploma -
Boone County High School
Florence, KY06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Decision-making
- Excellent memory
- POS systems
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Relationship building
- Professional appearance
- Stock replenishment
- Product knowledge expertise
Accomplishments
- Resolved product issue through consumer testing.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Languages
English
Full Professional
Timeline
Barista
Starbucks
11.2024 - Current
Retail Worker
Lowe's
06.2024 - 11.2024
Barista
Starbucks
11.2022 - 06.2024
No Degree - Electrical Engineering
Boone County Career And Technical Center
High School Diploma -
Boone County High School
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