Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caden Eldridge

Ashland

Summary

Dynamic and reliable professional with experience at Cinemark Theaters, excelling in guest service and safety awareness. Proven ability to manage crowd control and enhance audience satisfaction through effective communication and teamwork. Skilled in cash register operation, demonstrating patience and composure under pressure while ensuring a welcoming environment for all patrons.

Overview

2
2
years of professional experience

Work History

Usher

Cinemark Theaters
05.2023 - Current
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Enhanced audience experience by efficiently guiding patrons to their designated seats and providing helpful assistance.
  • Sold admission, processed payments, and issued tickets.
  • Contributed to a safe environment by conducting thorough pre-show safety checks and promptly addressing potential hazards.
  • Assisted in maintaining an organized venue by regularly clearing aisles of debris and lost items during performances.
  • Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
  • Demonstrated strong multitasking abilities while managing various tasks such as checking tickets at entrance points and distributing playbills to guests upon arrival.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.

Education

BBA - Accounting

Morehead State University
Morehead, KY
05-2028

Skills

  • Patience and composure
  • Working under pressure
  • Reliability and punctuality
  • Safety awareness
  • Team player mentality
  • Cash register operation
  • Security awareness
  • Incident management
  • Verbal communication

Timeline

Usher

Cinemark Theaters
05.2023 - Current

BBA - Accounting

Morehead State University
Caden Eldridge