Caleb Francis
Simpsonville
Summary
Coordinated transportation manager with several years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Conducting and processing company payroll, billing and auditing. Organized and efficient with outstanding interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Aviation transportation manager
UPS
Louisville
04.2025 - Current
- Responsible for overseeing the largest transportation contract for UPS (Worldport) - Transporting pilots.
- Collaborated with cross-functional teams to resolve operational challenges.
- Monitored vehicle maintenance schedules to ensure reliability and safety.
- Developed and maintained relationships with vendors and service providers.
- Mentored and managed a team of supervisors, dispatchers, and 40+ drivers that transported pilots to and from the planes.
Project Manager
Next level renovations
Louisville
03.2024 - 04.2025
- Responsible for generating new leads by cold calling & creating new business within the portfolio & new marketing strategies.
- Successfully overseeing projects from start to finish and reporting to upper management for any delays or concerns.
- Responsible for payroll & scheduling.
Regional Sales Manager
FlashParking
Kentucky
11.2023 - 03.2024
- The position was eliminated due to the company restructuring & layoffs within
- Multiple References available.
- Creating and leading regional strategy to gain access for new business, while sustaining and new expanding existing partnerships within the region (Kentucky + Indiana)
- Supporting new account development to preparing presentations & price quotes and responding to RFP's.
- Perfecting product knowledge to successfully present & guide the customer to the right product for long term relationships/sales.
Area Manager
Evolution
Saint Petersburg
10.2022 - 11.2023
- Leading and mentoring a team of 80 associates, Three supervisors, + Three operations managers.
- Overseeing market hotels to ensure we are reconciling revenue correctly.
- Responsible for collecting over $2,500,000 in annual revenue
- Payroll reconciliation to ensure we are following labor hours vs revenue generated.
- Claims prevention meetings weekly.
- Responsible for Damage reports-Investigations for approval/Denial for all sites.
- Responsible for Conducting Weekly leadership meetings to ensure we are performing to a high standard & exceed client expectations.
- Weekly client meetings- Which focused on communication skills used to develop and foster relationships with clients, management teams and co-workers at all levels, to improve service.
Operations/Talent Acquisition Manager
Parking Management Company
Louisville
12.2018 - 10.2022
- Overseeing 40+ teammates including Valet, Shuttle driver's, Bellmen & doormen.
- Payroll Reconciliation
- Revenue Reconciliation - Scrubbed daily to ensure Valet reports matched hotel Reports
- Weekly Supervisor meetings
- Following Weekly Resumes from the hotel to schedule accordingly for volume.
- Building & maintaining a solid foundation with motivated teammates through great leadership.
- Responsible for Damage reports-Investigations for approval/Denial
- Weekly Communication + Reports for Hotel clients.
- Create and execute a recruiting strategy, which results in a top-tier, qualified talent pool of a strong candidate pipeline.
- Develop and execute a sourcing strategy, pre-screen candidates and deliver Pre-qualified diverse candidates for hiring evaluation.
- Responsible for hiring for the entire Louisville market. Including 4 hotels + 1 Hospital.
- Monthly Orientation.
Regional Manager
Ambassadors Plus
Charleston
02.2013 - 12.2018
- Oversaw an operation parking 800+ vehicles per day
- Responsible for collecting over $1,500,000 in annual revenue
- Completed Daily & Weekly Reporting to upper management
- Responsible for enforcing company policies and delivering outstanding customer service
- Responsible for recruiting/onboarding
- Responsible for training supervisors & monthly leadership classes.
- Investigated damage claims and dealt directly with customers on resolving any issues encountered at valet accounts.
Education
Business Administration - Bachelor's
College of Charleston
Charleston, SC05-2018
Skills
- Help desk support experience
- Automotive mechanic experience
- Workday
- Communication skills
- Employee Orientation
- Electrical troubleshooting
- Appointment scheduling
- Retail math
- Warehouse management system
- Team motivation
- Maintenance management
- Eclipse
- Product development
- Interviewing
- Organizational skills
- Talent Management
- Forage livestock feed
- Leadership
- Performance Management
- Pet sitting
- Xactimate
- Cattle handling
- Client interaction via phone calls
- Computer skills
- Contracts
- Recruitment
- HR Sourcing
- Goat handling
- Livestock feed supplements
- Industrial equipment
- B2B sales
- Product demos
- Retail sales
- Billing software
- Mechanical knowledge
- Client services
- Attention to detail
- B2B
- Analysis skills
- Team management
- Door-to-door
- Pricing
- Decision making
- Client invoicing
- Assembly
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Computer literacy
- Production planning
- Financial services
- Strategic planning
- OSHA
- Proposal writing
- Management
- Construction management
- Driving
- Microsoft Word
- Operations management
- Teamwork
- Research
- Sales contract management
- Marketing
- Farm animal care experience
- Microsoft Excel
- Microsoft PowerPoint
- Poultry handling
- Time management
- Succession planning
- Recruiting
- Business development
- Customer service
- Spirits experience
- Horticulture
- Retail management
- Human Resources
- Manufacturing
- LIHTC
- Project management
- Livestock handling
- Property management
- Rent late fee assessment
- Territory management
- Talent acquisition
- Sales Management
- Senior leadership
- Dealership experience
- Team development
- Technical sales
- Salesforce
- Computer networking
- Customer communication
- IT
- Negotiation
- Sales
- Account management
- Schedule management
- Supply chain management
- Hospitality
- Windows
- Word processing
- Electrical experience
- Talent Acquisition
- Prospecting
- Expense reports
- Computer operation
- Equine experience
- Commercial driving
- Budget oversight
- Contract management
- Revenue reconciliation
- Team leadership
- Fleet management
- Vendor management
- Transportation regulations
Certification
• Driver's License
• I-CAR Certification
• IICRC Certification
• ServSafe
• CPIM
• Fundamental Payroll Certification
• Certified Payroll Professional
• Doubles/Triples Endorsement
• BC/BE
• Non-CDL Class C Property & Casualty License
• Tanker Endorsement
• Certified Notary Public
Professional In Human Resources
• I-CAR Certification
• IICRC Certification
• ServSafe
• CPIM
• Fundamental Payroll Certification
• Certified Payroll Professional
• Doubles/Triples Endorsement
• BC/BE
• Non-CDL Class C Property & Casualty License
• Tanker Endorsement
• Certified Notary Public
Professional In Human Resources
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Aviation transportation manager
UPS
04.2025 - Current
Project Manager
Next level renovations
03.2024 - 04.2025
Regional Sales Manager
FlashParking
11.2023 - 03.2024
Area Manager
Evolution
10.2022 - 11.2023
Operations/Talent Acquisition Manager
Parking Management Company
12.2018 - 10.2022
Regional Manager
Ambassadors Plus
02.2013 - 12.2018
Business Administration - Bachelor's
College of Charleston