Dynamic operations professional skilled in team collaboration and organizational effectiveness. Successfully led a large team while implementing process improvements that enhanced productivity and maintained a strong safety culture.
Overview
11
11
years of professional experience
Work History
Aircraft Parts Clerk
Endeavor Air
Erlanger, KY
01.2026 - Current
Processed parts orders accurately to support maintenance operations.
Assisted in inventory management, ensuring optimal stock levels of aircraft components.
Utilized warehouse management system to track and locate parts efficiently.
Collaborated with team members to streamline parts retrieval procedures.
Operations Supervisor
DHL Express
Erlanger, KY
10.2014 - 12.2025
Oversaw daily operations, ensuring compliance with safety and quality standards in a time-sensitive environment.
Worked with a team of three other supervisors to lead a department of over 100 associates through 530 injury-free days.
Led team training initiatives to enhance performance and operational efficiency.
Implemented process improvements, resulting in streamlined workflows and reduced turnaround times.
Analyzed operational metrics to identify areas for improvement and increased productivity, particularly with optimizing the sortation of smalls and parcels.
Successfully managed administrative duties and timekeeping for as many as 75 direct reports at a time.
Fostered an environment of respect-focused leadership, emphasizing honest communication and actionable feedback.