Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Ordinary Seaman
Cayman Islands Coast Guard
, Cayman Islands
01.2021 - Current
Inspected and tested fire fighting and lifesaving equipment stored on vessels.
Assisted vessel leadership in developing drills and procedures for on-board emergencies and implementing training procedures for crew members.
Communicated instructions for tasks clearly and concisely to promote comprehension.
Reviewed mission requirements and identified appropriate equipment to achieve goals.
Owner/Manager
Foam Pros
, Cayman Islands
03.2016 - Current
Manufacturer and Installer of Plural component spray polyurethane foam and coatings for use in the construction industry
Founded the Company in 2016, and grew operations to a major competitor in the industry known for professionalism and quality standards, with a complement of 10 employees trained in the most up-to-date technology and practices on island.
Managed day-to-day business operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager
S&S Heavy Equipment Services
, Cayman Islands
06.2013 - Current
Premier Heavy Equipment service provider in the Cayman Islands
Responsible for Operational Logistics including scheduling of personnel and machinery, and troubleshooting; Financial Management including preparation of Quotations to meet job specifications, Forecasting and Budgeting; Project Management including liaison with vendors and clients, both local and overseas
Expanded operations from 5 machines to 30, including some of the largest equipment currently available on island, and 3 employees to 16 full-time staff members
Expanded project scope from small residential jobs to large-scale commercial projects, including canal excavations and major hotel earthworks
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Directed successful operational turnaround, eliminating over $600,000 in debt.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Owner/Manager
Jus' Cool Ltd.
, Cayman Islands
09.2011 - 03.2016
Installer of patented ventilation system for residential and commercial buildings
Developed Marketing strategy and promotional materials
Gained experience and industry-specific knowledge that propelled expansion of company to encompass more services in the industry, and eventually led to the formation of Foam Pros.
Managed day-to-day business operations.
Store Clerk
BO Ebanks & Son
, Cayman Islands
08.2009 - 09.2011
Assisted customer by locating items, processing payments and carrying out heavy purchases.
Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and addressed customer concerns.
Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
Maintained customer satisfaction with quick and professional handling of product returns.
Performed inventory control, such as counting and stocking merchandise.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
High School Diploma -
Cayman Prep And High School
George Town, Grand Cayman
06.2009
Skills
Mechanically Inclined
Trained in Production and Application of Polyurethane spray foam and coatings