Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Camilla Smith

George Town

Summary

Dynamic and dedicated professional with extensive experience in customer service and patient care, notably with ACT. Proven ability

Observant professional with successful background delivering heartfelt care to residents. Compassionate and service-oriented individual well-educated in medication administration and schedule management. Outstanding knowledge of first aid and CPR.

Overview

16
16
years of professional experience
6042
6042
years of post-secondary education
1
1
Certification

Work History

Elderly Caregiver

Julian Ann Mclaughlin
Cayman brac , Carman island
09.2024 - 08.2025
  • Assisted elderly clients with daily living activities and personal care needs.
  • Provided companionship to enhance emotional well-being and reduce loneliness.
  • Administered medications as prescribed and monitored health conditions.

Security Officer

King Alarm system
St.James, Jamaica
08.2023 - 09.2024
  • Monitored premises to ensure safety and security of property.
  • Conducted regular patrols to identify and report suspicious activities.
  • Responded promptly to alarms and incidents, coordinating with law enforcement.

Customer Service Representative

ACT
Montego bay, Jamaica
05.2022 - 08.2023
  • Assisted customers with inquiries and resolved service-related issues efficiently.
  • Maintained accurate customer records using the company's CRM system.
  • Collaborated with team members to enhance customer satisfaction strategies.

Elderly Caregiver

Gloria Birch
Hanover , Jamaica
11.2020 - 07.2022
  • Assisted elderly clients with daily living activities and personal care needs.
  • Provided companionship to enhance emotional well-being and reduce loneliness.
  • Administered medications as prescribed and monitored health conditions.

Customer Service Representative

Teleperformance
Montego , Jamaica
02.2021 - 06.2022
  • Assisted customers with inquiries and resolved service-related issues efficiently.
  • Maintained accurate customer records using the company's CRM system.
  • Collaborated with team members to enhance customer satisfaction strategies.

Housekeeping

Carib sand resorts cayman Brac
Cayman brac
03.2018 - 05.2020
  • Ensured proper that guest area is clean and tidy for arrival.
  • Respond promptly to guest requests or complaints about housekeeping services.

Child care/ housekeeping

Natalya Bodden
Cayman brac
07.2016 - 05.2018
  • Supervised daily activities for children, ensuring a safe environment.
  • Developed engaging lesson plans to facilitate child learning and growth.
  • Communicated with parents about children's progress and daily experiences.

Customer Service Representative

Alliance one
Montego bay
01.2014 - 07.2016
  • Assisted customers with inquiries and resolved service-related issues efficiently.
  • Maintained accurate customer records using the company's CRM system.
  • Collaborated with team members to enhance customer satisfaction strategies.

Bar Server

Secret resort and spa
Montego bay, Ja
01.2010 - 02.2014
  • Served beverages promptly to guests at high-end resort and spa.
  • Maintained cleanliness and organization of bar area during busy shifts.
  • Assisted guests with drink selections and provided recommendations.

Education

Distinction College Pratical Nursing
Montego , Ja

Herbert Morrison Technical High
Montego , Jamaica

Cambridge High
St James , Jamaica

Skills

  • Customer service
  • Time management
  • Patient care
  • Communication skills

Certification

  • Alison diploma in caregiving
  • Allison has a diploma in nursing and patient care
  • Alison diploma in clinical nursing skills
  • High school leaving certificate
  • Distinction College supervisory and management certificate
  • Distinction College practical nursing certificate is pending

Timeline

Elderly Caregiver

Julian Ann Mclaughlin
09.2024 - 08.2025

Security Officer

King Alarm system
08.2023 - 09.2024

Customer Service Representative

ACT
05.2022 - 08.2023

Customer Service Representative

Teleperformance
02.2021 - 06.2022

Elderly Caregiver

Gloria Birch
11.2020 - 07.2022

Housekeeping

Carib sand resorts cayman Brac
03.2018 - 05.2020

Child care/ housekeeping

Natalya Bodden
07.2016 - 05.2018

Customer Service Representative

Alliance one
01.2014 - 07.2016

Bar Server

Secret resort and spa
01.2010 - 02.2014

Distinction College Pratical Nursing

Herbert Morrison Technical High

Cambridge High

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Camilla Smith