Summary
Overview
Work History
Education
Skills
Timeline
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CANDACE STEYN

Sadieville

Summary

Motivated team player with a passion for customer care and a strong focus on team collaboration. Experienced in handling customer interactions, resolving issues promptly, and building strong relationships and loyalty. Organized and dependable with excellent communication and problem solving skills.

Overview

27
27
years of professional experience

Work History

Homeschool Educator

01.2012 - Current
  • Develop individualized lesson plans to meet diverse learning needs and preferences of each student
  • Facilitate engaging educational activities and discussions that promote critical thinking and problem-solving skills
  • Monitor student progress through assessments and provide constructive feedback for improvement
  • Manage record-keeping and documentation requirements, maintaining accurate records of student performance as mandated by the state
  • Encourage students to take ownership of their education and to develop a strong work ethic, translating these skills to the job force
  • Academic advisor and counselor

Loan Processor

Banker's Bank of Kentucky
01.2002 - 01.2004
  • Evaluated loan applications for accuracy and completeness and entered information into an online database
  • Communicated effectively with clients to gather necessary information and address inquiries promptly
  • Monitored incoming applications, prioritizing tasks to meet deadlines and maintain service quality standards
  • Prepared documents for underwriting by verifying client income, credit reports, and other information
  • Worked with lenders to determine the best loans for each customer and organized and printed loan documents to be delivered to closing agents
  • Provided administrative support to departmental managers

Human Resources Administrative Assistant/Underwriter

Humana, Inc
01.1999 - 01.2002
  • Managed database for continued learning programs within the Learning Department of HR and oversaw the testing
  • Welcomed prospective employees and guided them through the application procedure, providing friendly assistance throughout the interviewing and hiring process
  • Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems
  • Answered and redirected incoming phone calls for office
  • Utilized underwriting software to streamline decision-making processes and aide in developing insurance plans for companies based on their member profiles

Education

Bachelors of Science - Economics and Russian

University of Kentucky
05.1999

Skills

  • Group and individual instruction
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Classroom management
  • Positive learning environment
  • Schedule management
  • Documentation and reporting
  • Reliability
  • Adaptability and flexibility
  • Professionalism

Timeline

Homeschool Educator

01.2012 - Current

Loan Processor

Banker's Bank of Kentucky
01.2002 - 01.2004

Human Resources Administrative Assistant/Underwriter

Humana, Inc
01.1999 - 01.2002

Bachelors of Science - Economics and Russian

University of Kentucky

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CANDACE STEYN