Candice Ross
Mayfield
Summary
Dynamic professional with extensive experience at Youth Villages, excelling in behavior management and crisis intervention. Proven ability to foster trust and mentor youth, enhancing personal growth. Skilled in conflict resolution and life skills teaching, consistently promoting a safe environment and achieving positive outcomes in challenging situations.
Experienced with creating supportive living environments for youth. Utilizes conflict resolution techniques to manage challenging situations. Knowledge of therapeutic approaches to encourage positive behavior change.
Overview
13
13
years of professional experience
Work History
Teacher Counselor
Youth Villages
Arlington, TN
08.2025 - 05.2026
- Assisted youth residents with daily living tasks and personal care activities.
- Created tailored support plans addressing emotional and behavioral needs.
- Organized recreational and educational events to enhance social interaction.
- Observed resident behavior and communicated changes to supervisory staff.
- Applied conflict resolution techniques to manage challenging situations effectively.
- Offered mentorship to youth, supporting their personal growth and development.
- Promoted a safe living environment by implementing house rules and swiftly addressing behavioral issues.
- Provided crisis intervention to defuse volatile situations, ensuring safety for all involved.
- Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Correctional Officer
Hardeman County Correctional Facility
Whiteville, TN
01.2025 - 08.2025
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of living areas and common spaces for safety hazards.
- Managed inmate movement during recreational activities, meal times, and visitation hours.
- Assisted in crisis intervention by de-escalating volatile situations among inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Assistant Supervisor
Sonic Drive-In
Mayfield, KY
01.2013 - 08.2023
- Assisted youth residents with daily living tasks and personal care activities.
- Created tailored support plans addressing emotional and behavioral needs.
- Organized recreational and educational events to enhance social interaction.
- Observed resident behavior and communicated changes to supervisory staff.
- Applied conflict resolution techniques to manage challenging situations effectively.
- Offered mentorship to youth, supporting their personal growth and development.
- Promoted a safe living environment by implementing house rules and swiftly addressing behavioral issues.
- Provided crisis intervention to defuse volatile situations, ensuring safety for all involved.
- Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Residential Youth Worker
Mayfield Youth Development Center
Mayfield, KY
08.2023 - 01.2025
- Developed strong relationships with residents, fostering trust and open communication to address personal issues.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Served as a positive role model by exhibiting appropriate behavior management strategies during difficult situations.
- Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
- Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
- Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Education
High School Diploma -
Graves County High School
Mayfield, KY05.2010
Skills
- Critical thinking
- Behavior management
- Positive role model and mentor
- Growth mindset
- Conflict resolution
- Life skills teaching
- Positive reinforcement
- Boundaries establishment
- Transportation assistance
- First aid and CPR
- Conflict de-escalation
Timeline
Teacher Counselor
Youth Villages
08.2025 - 05.2026
Correctional Officer
Hardeman County Correctional Facility
01.2025 - 08.2025
Residential Youth Worker
Mayfield Youth Development Center
08.2023 - 01.2025
Assistant Supervisor
Sonic Drive-In
01.2013 - 08.2023
High School Diploma -
Graves County High School