Candice Turner-Sheridan
Grand Cayman
Summary
Experienced F&B Manager, Supervisor Bartender & Server with Permanent Residency.
Seeking a career in the hospitality industry where proven skills in customer dealing and catering for special guest needs will be utilized.
Successfully works as part of team to reach personal and business goals.
Overview
12
12
years of professional experience
Work History
Supervisor, Bartender, Server
Lucky Rabbit
Grand Cayman
07.2024 - Current
- Closing duties, checking cashouts balancing reports.
- Trained new employees on company policies, job duties, and performance expectations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Assistant Manager
Ragazzi
12.2023 - 05.2024
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough monthly inventories
Food and Beverage server
Cracked Conch
11.2019 - 09.2023
- Serving at an upscale restaurant.
- Explaining in detail various dishes, cocktails and wine.
- Ensuring guest satisfaction.
Server/Bartender
Macabuca
West Bay, Grand Cayman
06.2020 - 09.2022
- Serving food at a busy outdoor restaurant with a large menu and variety of island drinks.
Bartender / Supervisor
Georgetown Yacht Club
07.2021 - 04.2022
- Bartending and serving Bar customers
- Supervising the floor staff, running food, Handling guest complaints.
- Balancing cashouts and locking up at the end of the night
Server/Bartender/Hostess
Calypso Grill
West Bay
07.2018 - 11.2019
- Serving local seafood in an extremely busy waterfront restaurant
- Preparing various cocktails and Bar drinks for guests
- Taking guest reservations and confirming all booking to optimize turnover in a small restaurant
- Expanding on wine knowledge
Server
Hemmingways
West Bay
08.2017 - 08.2018
- Serving Asian fusion food at a beachfront restaurant with a large variety of wines
- Setting up and working various functions, weddings and other events at the establishment.
Server/Bartender
Yoshi Sushi
08.2016 - 06.2017
- Serving various sushi and other hot food from two separate kitchens and timing them accordingly.
- Serving a wide variety of wines and sakes.
- Preparing various martinis and cocktails during busy happy hours.
Supervisor/Server/Bartender
Sunshine Grill
05.2013 - 06.2016
- Serving food at a busy restaurant with a wait list that could reach over 2 hours.
- Filling in for management when needed and handling wait list.
- Balancing cash out for the entire restaurant at the end of the evening.
Education
High school Diploma - French Second Language
Moncton High School
01.2001
Skills
- Strong local knowledge from 14 years on island
- Experience with excel and word
- Transactions and Cash Handling
- Specials Promotion and Upselling
- Customer Service and Rapport
- Service Oriented
- Point of Sale Systems
- Conflict and Complaint resolutions
- Prioritization and time management
Interests
CURRICULAR ACTIVITIES , Meals on wheels volunteer since 2018.
Yoga, diving, dogs, crafts
Timeline
Supervisor, Bartender, Server
Lucky Rabbit
07.2024 - Current
Assistant Manager
Ragazzi
12.2023 - 05.2024
Bartender / Supervisor
Georgetown Yacht Club
07.2021 - 04.2022
Server/Bartender
Macabuca
06.2020 - 09.2022
Food and Beverage server
Cracked Conch
11.2019 - 09.2023
Server/Bartender/Hostess
Calypso Grill
07.2018 - 11.2019
Server
Hemmingways
08.2017 - 08.2018
Server/Bartender
Yoshi Sushi
08.2016 - 06.2017
Supervisor/Server/Bartender
Sunshine Grill
05.2013 - 06.2016
High school Diploma - French Second Language
Moncton High School