Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Carley Messamore

Central City

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.

Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.

Overview

12
12
years of professional experience
2011
2011
years of post-secondary education

Work History

Caregiver

Pennyrile Area Development District
Hopkinsville
12.2021 - 02.2024
  • Assisted clients with daily living activities and personal care routines.
  • Provided companionship and emotional support to enhance clients' well-being.
  • Administered medications and monitored health conditions as directed by healthcare professionals.
  • Coordinated transportation for clients to appointments and social activities.
  • Ensured a safe and clean living environment by performing light housekeeping tasks.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Coordinated transportation services for clients when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Monitored health and well-being of clients and reported significant health changes.
  • Drove clients to doctors' appointments and social outings.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Housekeeper

Beaverdam Nursing and Rehab Center
Beaver Dam
01.2019 - 05.2021
  • Cleaned and sanitized guest rooms following established procedures and standards.
  • Assisted with laundry duties, ensuring timely processing of linens and towels.
  • Maintained supply inventory, restocking essential cleaning products as needed.
  • Collaborated with team members to uphold cleanliness in common areas.
  • Reported maintenance issues to management for prompt resolution.
  • Organized cleaning schedules to ensure all areas were serviced regularly.
  • Utilized appropriate cleaning equipment and chemicals effectively and safely.
  • Provided exceptional service to guests, addressing their requests professionally.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed safety procedures when handling hazardous materials.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Swept and damp-mopped private stairways and hallways.
  • Communicated with maintenance team on damages to repair.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Waxed and polished wood furnishings to restore faded appearance.

Cashier

Walmart
Hanson
02.2016 - 10.2016
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained clean and organized checkout area for optimal customer experience.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Trained new cashiers on system use and customer service standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Checked personal identifications during alcohol and tobacco sales.

Cook/Server

Food Giant
Central City
01.2014 - 07.2014
  • Prepared diverse menu items according to established recipes and standards.
  • Maintained cleanliness and organization in kitchen and food preparation areas.
  • Collaborated with team members to ensure efficient kitchen operations.
  • Monitored food safety practices to comply with health regulations.
  • Assisted in inventory management of food supplies and ingredients.
  • Operated kitchen equipment safely and efficiently for meal preparation.
  • Trained new staff on cooking techniques and kitchen procedures.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Organized storage areas for efficient usage of space.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Resolved customer complaints regarding food quality or services provided.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Checked completed orders for correct quantity and quality.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Distributed food to service staff for prompt delivery to customers.
  • Provided excellent customer service in fast-paced dining environment.
  • Coordinated food and beverage orders with kitchen staff efficiently.
  • Maintained cleanliness and organization of tables and dining area.
  • Assisted in training new servers on menu and service procedures.
  • Handled cash transactions accurately during busy shifts.
  • Resolved customer complaints diplomatically to ensure satisfaction.
  • Collaborated with team members to improve service speed and quality.
  • Monitored inventory levels of supplies and communicated needs to management.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Greeted guests and provided menus.
  • Trained new employees on restaurant procedures and plating techniques.

Cashier

Walmart
Central City
08.2012 - 03.2013
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained clean and organized checkout area for optimal customer experience.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Trained new cashiers on system use and customer service standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Housekeeper

Days Inn Hotel
Kuttawa
04.2012 - 07.2012
  • Cleaned and sanitized guest rooms following established procedures and standards.
  • Assisted with laundry duties, ensuring timely processing of linens and towels.
  • Maintained supply inventory, restocking essential cleaning products as needed.
  • Collaborated with team members to uphold cleanliness in common areas.
  • Reported maintenance issues to management for prompt resolution.
  • Organized cleaning schedules to ensure all areas were serviced regularly.
  • Utilized appropriate cleaning equipment and chemicals effectively and safely.
  • Provided exceptional service to guests, addressing their requests professionally.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed safety procedures when handling hazardous materials.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Provided information about hotel services upon request from guests.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Swept and damp-mopped private stairways and hallways.
  • Communicated with maintenance team on damages to repair.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Reported damage or theft of hotel property to management.
  • Waxed and polished wood furnishings to restore faded appearance.

Education

GED
Eddyville, KY

Skills

  • Assisting with daily living
  • Medication administration
  • Client transportation coordination
  • Health monitoring
  • Personal hygiene support
  • Safety compliance
  • Food preparation
  • Respectful and compassionate
  • Patient mobility assistance
  • Empathetic listening
  • Patient companionship
  • Lifting and transferring
  • Social interaction
  • Housekeeping
  • Direct patient care
  • Medication and appointment reminders
  • Mobility assistance
  • Dependable and responsible
  • Reliability and punctuality
  • Client transportation
  • Compassionate communication
  • Transportation services

Languages

English
Beginner

References

References available upon request.

Timeline

Caregiver

Pennyrile Area Development District
12.2021 - 02.2024

Housekeeper

Beaverdam Nursing and Rehab Center
01.2019 - 05.2021

Cashier

Walmart
02.2016 - 10.2016

Cook/Server

Food Giant
01.2014 - 07.2014

Cashier

Walmart
08.2012 - 03.2013

Housekeeper

Days Inn Hotel
04.2012 - 07.2012

GED
Carley Messamore