Carline Pelage Elizor
Lexington
Summary
Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced dining environments. Delivered exceptional service through effective order and payment processing, upselling techniques, and maintaining cleanliness and organization. Enhanced customer satisfaction and team efficiency by leveraging strong communication and problem-solving skills.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Server
Red Lobster
Lexington
06.2024 - Current
- Provided friendly and attentive service to enhance guest dining experiences.
- Took accurate orders and communicated them effectively to kitchen staff.
- Collaborated with team members to ensure timely food delivery to tables.
- Resolved guest concerns promptly to maintain satisfaction during visits.
- Managed table settings and maintained cleanliness in dining areas.
Server
Zinburger
Boca Raton
01.2019 - 11.2019
- Took orders from customers accurately and in a timely manner.
- Assisted guests with menu selections and offered daily specials knowledgeably.
- Demonstrated enthusiasm and in-depth knowledge of menu items to enhance guest dining experience.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to optimize service flow and improve customer satisfaction.
- Processed payments and handled cash transactions accurately to ensure smooth customer transactions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Cook
Pei Wei Asian Kitchen
Boynton
02.2017 - 09.2019
- Prepared and cooked high-quality Asian dishes following established recipes.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure efficient kitchen operations.
- Assisted in inventory management and restocking of ingredients as needed.
- Adapted recipes for special dietary needs while maintaining taste and presentation.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Server
Keke's breakfast cafe
Boca Raton
01.2018 - 09.2019
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked food before serving it to customers.
- Managed table settings and maintained cleanliness in dining areas.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate of Arts - Business Management
Palm Beach State College
Lake Worth, FL 01.2017 - 05.2019
Atlantic Community High School
Delray Beach, FLSkills
- Dining customer service
- Menu explanation
- Product knowledge
- Upselling techniques
- Order management
- Exceptional customer service
- Guest engagement
- Customer retention
- Time management
- Team collaboration
- Problem solving
- Food safety standards
- Strong work ethic
- Effective communication
Languages
English
Full Professional
French
Full Professional
Creole
Native/ Bilingual
Timeline
Server
Red Lobster
06.2024 - Current
Server
Zinburger
01.2019 - 11.2019
Server
Keke's breakfast cafe
01.2018 - 09.2019
Cook
Pei Wei Asian Kitchen
02.2017 - 09.2019
Associate of Arts - Business Management
Palm Beach State College
01.2017 - 05.2019
Atlantic Community High School