Carlos Taylor
Lexington
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged team collaboration and critical thinking at UPS to reduce package damage rates significantly. My adaptability and relationship-building skills, honed across roles from Kroger to Lexington Auto Spa, consistently improved service quality and workplace safety, underscoring my commitment to excellence and growth.
Professional logistics specialist with proven track record of ensuring timely and safe deliveries. Skilled in route planning, time management, and handling various types of packages with care. Strong focus on team collaboration and adapting to changing needs. Reliable and results-driven, excelling in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Package Handler
UPS
02.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Florist Assistant
Pg Howard Design
08.2023 - Current
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
- Prepared incoming flower stocks for inclusion in arrangements, bouquets and [Type].
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Assisted in designing floral displays for weddings, funerals, and special events, resulting in positive client feedback.
- Extended store hours during peak seasons such as Valentine''s Day or Mother''s Day leading to higher business revenue and customer satisfaction.
Cashier
Kroger
04.2022 - 08.2023
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced customer service experience by efficiently processing purchases and returns.
Car Washer
Lexington Auto Spa
05.2022 - 08.2022
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Greeted customers and guided cars into washing and detailing area.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
- Enhanced customer satisfaction by providing thorough and efficient car washing services.
Education
High School Diploma -
Bryan Station High School
Lexington, KY05-2024
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Willing to learn
- Delivery verifications
- Problem-solving
- Attention to detail
- Critical thinking
- Decision-making
- Relationship building
- Route deliveries
- Logistics
Timeline
Package Handler
UPS
02.2024 - Current
Florist Assistant
Pg Howard Design
08.2023 - Current
Car Washer
Lexington Auto Spa
05.2022 - 08.2022
Cashier
Kroger
04.2022 - 08.2023
High School Diploma -
Bryan Station High School
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