Caroline Cravens
Hopkinsville
Summary
Dynamic retail professional with a proven track record at Cracker Barrel, excelling in visual merchandising and stock rotation. Recognized for boosting sales through compelling displays and fostering customer relationships. Reliable and friendly, I leverage my expertise in pricing and merchandise planning to enhance operational efficiency and drive customer satisfaction.
Overview
17
17
years of professional experience
Work History
Merchandiser
Cracker Barrell
Clarksville, TN
05.2016 - 01.2025
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
Owner
Business Owner/Oh My Antiquities & Curiosities
Cadiz, KY
08.2011 - 09.2015
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Administrative Assistant
Dr. Ben F. Locke DDS
Nashville, TN
09.2007 - 01.2010
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
Education
Real Estate License - Real Estate
Continual School of Education
Nashville, TN04-1995
High School Diploma -
Webster County High School
Dixon, KY05-1984
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Merchandise planning
- Visual merchandising
Timeline
Merchandiser
Cracker Barrell
05.2016 - 01.2025
Owner
Business Owner/Oh My Antiquities & Curiosities
08.2011 - 09.2015
Administrative Assistant
Dr. Ben F. Locke DDS
09.2007 - 01.2010
Real Estate License - Real Estate
Continual School of Education
High School Diploma -
Webster County High School