Caroline Schell

• Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
• Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
• Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
• Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
• Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
• Coordinated educational workshops addressing topics such as stress management, nutrition, sleep hygiene, anger management and self-care strategies.
• Led engaging support groups tailored to participants'' unique needs, promoting healthy coping skills and strategies for maintaining wellness.
• Mentored new peer support specialists, sharing best practices and modeling effective techniques for supporting diverse client populations.
• Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.

• Established trusting relationships with residents by consistently demonstrating empathy, patience, and genuine concern for their overall wellbeing.
• Enhanced the quality of care for residents through effective communication and collaboration with interdisciplinary team members.
• Maintained detailed records of resident progress, incidents, and daily activities, facilitating communication between team members and family members as needed.
• Provided emotional support to residents during challenging times, fostering resilience and promoting mental health wellness.
• Promoted a safe and comfortable living environment by conducting regular safety checks and promptly addressing any hazards or concerns.
• Trained new staff members on best practices for resident support work, contributing to a cohesive team environment focused on exceptional care standards.
• Demonstrated cultural sensitivity in working with diverse populations of residents while maintaining a respectful approach that acknowledged individual differences in beliefs or customs.
• Documented client progress and activities in accordance with agency policies and procedures.
• Assisted clients in identifying community resources and connecting with appropriate services.

Assessed skills and capabilities of residents related to Activities of Daily Living.

Developed and implemented a varied curriculum of classes and workshops for education and remediation of residents daily living skills.

Conducted ongoing evaluations by residents of classes and workshops to assess need for curriculum improvement.

Documented resident participation according to company standards.

Organized spaces, materials and support for internal and client-focused meetings.

Consulted with Service Coordinators to identify residents in need of remediation or skill building to prepare them for moving on to more independent living arrangements.