Maintained cleanliness and organization of bar area to ensure efficient service.
Managed inventory levels to minimize waste and ensure availability of popular items.
Established relationships with regular customers, fostering loyalty and repeat business.
Coordinated with management to streamline service processes, improving overall efficiency.
Bartender
1 Year 10 Months
Heaven Hill Distillery | 10.2024 - Current
Cocktail preparation and creation
Demonstrated expertise in Heaven Hill Brands products and offerings.
Managed cash handling and operated POS system to ensure accurate transactions and customer satisfaction.
Served guest alcohol, including bourbon cocktails, pours, beer and wine.
Tour Host
1 Year 11 Months
Jeptha Creed Distillery | 10.2022 - 09.2024
Led spirit tasting experiences and curated spirit portfolio for groups of up to 22 guests.
Developed and delivered engaging mixology classes for participants.
Processed sales transactions efficiently through point of sales system.
Supported various departments throughout distillery operations.
Stave and Thief Society Certified Bourbon Steward
Bartender
2 Years 6 Months
Jeptha Creed Distillery | 03.2022 - 09.2024
Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
Poured flights of bourbon, vodka, and moonshine while providing patrons with detailed descriptions of each spirit to enhance their tasting experience.
Handled cash transactions and processed payments using POS system, ensuring accurate and efficient service to patrons.
Maintained cleanliness and organization of bar area, supporting health and safety compliance to enhance overall customer satisfaction.
Lead Sales Associate
2 Months
Xanterra Travel Collection | 07.2022 - 09.2022
Carried out the assignments given by the store manager and/or assistant managers and ensured that sales associates carried out their assigned duties
Delivered exceptional customer service to enhance sales and increase customer satisfaction.
Provided assistance to customers by answering their questions and addressing their needs. accurate and helpful information to guests.
Monitored sales floor and merchandise displays for presentation, restocking and reorganizing products as needed.
Package Handler
4 Years 7 Months
UPS | 11.2017 - 06.2022
Alerted supervisors and coworkers to hazards and issues, enabling prompt resolutions.
Executed verbal and written instructions to ensure accurate movement and shipping of products.
Sorted items by destination in warehouse.
Registered Behavior Technician (RBT)
8 Months
Hopebridge Autism Therapy Center | 02.2021 - 10.2021
Observed and recorded problem behaviors through behavior-consequence data collection, graphs, and anecdotal notes to inform treatment strategies.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Documented patient information and progress notes to track treatment effectiveness and ensure continuity of care.
Resident Assistant
5 Months
Barton House | 07.2019 - 12.2019
Facilitated daily functions for residents, enhancing their comfort and well-being during eating, bathing, and transport.
Focused on patients who required full assistance following medical and safety protocol.
Provided dedicated support to patients requiring full assistance following medical and safety protocols. who required full assistance following medical and safety protocols.
Education
Bachelor of Science - Exercise Science
University Of Louisville | Louisville, KY | 12-2020