Carter McGuffin
Lexington,KY
Summary
Driven, communicative professional with knack for building relationships and facilitating smooth operations. Possesses strong understanding of logistics and supply chain management, coupled with proficiency in negotiation and load planning. Dedicated to optimizing transportation solutions that meet client needs and enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Account Executive
Kingpost Logistics
01.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure a long-term relationship.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Monitored market and negotiated rates based on trends.
- Verified and noted count and condition of cargo received.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Streamlined operations for improved delivery times through effective communication with carriers and clients.
- Collaborated with sales teams to identify new business opportunities and grow existing accounts.
- Implemented innovative tracking systems to ensure timely and accurate shipment updates for clients.
Dispatch Coordinator
Hearn Industrial Services
03.2022 - 12.2022
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Organized paperwork and explained individual job parameters for each assignment.
- Reduced delays with proactive monitoring of shipment progress and timely resolution of issues.
- Scheduled and organized delivery routes.
Education
High School Diploma -
Oldham County High School
Buckner, KY05.2019
Skills
- Client relationship building
- Account management
- CRM software expertise
- Sales strategies
- Load planning
- Shipment tracking
- Cold calling
- Logistics management
- Carrier sourcing
- Client coordination
- Logistics planning
- Market development
Timeline
Account Executive
Kingpost Logistics
01.2023 - Current
Dispatch Coordinator
Hearn Industrial Services
03.2022 - 12.2022
High School Diploma -
Oldham County High School
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