Casey Hall
Hazard
Summary
Dynamic Retail Sales Associate with proven expertise in customer service and cash handling from experiences at Macy's and Hibbett's Sporting Goods. Excelled in teamwork and problem-solving, consistently exceeding sales targets. Cultivated strong customer relationships, enhancing loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Hibbett's Sporting Goods
01.2015 - 12.2017
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Retail Sales Associate
Macy's
08.2013 - 12.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
No Degree - Journalism
Eastern Kentucky University
Richmond, KY05-2018
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Timeline
Retail Sales Associate
Hibbett's Sporting Goods
01.2015 - 12.2017
Retail Sales Associate
Macy's
08.2013 - 12.2014
No Degree - Journalism
Eastern Kentucky University
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