Casey Oudenhoven
Lily
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
13
13
years of professional experience
2019
2019
years of post-secondary education
Work History
Office Assistant/DSP
Ohana LLC
Somerset
07.2025 - 02.2026
- Assisted in managing daily office operations, ensuring efficient workflow and a well-organized workspace.
- Maintained accurate records and files, supporting team members with timely access to essential information.
- Provided customer service by addressing inquiries and resolving issues promptly and professionally.
- Supported the preparation of documents and reports, enhancing team productivity and communication effectiveness.
- Implemented basic filing systems, improving document retrieval times and overall office organization.
Office Manager
Insightful Inspections LLC
Cartersville
07.2017 - 06.2022
- Streamlined office operations by implementing efficient scheduling practices and enhancing workflow.
- Developed and maintained comprehensive filing systems, ensuring accurate record-keeping and easy retrieval of essential documents.
- Monitored compliance with company policies and procedures, contributing to a culture of accountability and continuous improvement in operations.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Coordinated office supplies procurement and inventory management, minimizing costs and preventing supply shortages for daily operations.
Secretary
K. Staines
Cartersville
07.2013 - 01.2020
- Coordinated daily operations.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Managed scheduling and calendar arrangements, ensuring timely appointments and streamlined executive support for organizational objectives.
- Developed and maintained filing systems, improving information retrieval and document management for critical office operations.
Education
GED
Acworth, GASkills
- Document management
- Record-keeping
- Filing systems
- Scheduling coordination
- Problem resolution
- Time management
- Data entry
- Email correspondence
- Task prioritization
Timeline
Office Assistant/DSP
Ohana LLC
07.2025 - 02.2026
Office Manager
Insightful Inspections LLC
07.2017 - 06.2022
Secretary
K. Staines
07.2013 - 01.2020
GED