Cassandra Blair
Oak Grove
Summary
Qualified in customer service with over 15 years in fast-paced environment and leadership roles. Motivated team player with outstanding organizational skills. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with experiences working in busy environments.
Overview
21
21
years of professional experience
Work History
Warehouse Specialist (Central Issue Facility)
Advantage SCI
12.2022 - Current
- Daily responsibilities involved managing the movement and storage of goods within the warehouse. This includes receiving shipments, inspecting them for damage and verifying their quantity and quality. I am responsible for accurately recording inventory levels, organizing and shelving products. While maintaining a clean and organized warehouse environment. Additionally, I fulfill orders, picking and packing items for customers and coordinate with other departments to ensure smooth operations in a timely manner.
Production Worker
Lowe's Distribution Fulfillment Center 3311
10.2019 - 01.2022
- Assembly line; Putting items in a box and shipping to customers; check quality of item and deal with HAZMAT
Production Worker/Machine Operator
Hankook Tire America Corporation
08.2019 - 10.2019
- Rework and trim tires; clean and 5s.
Food prep and presentation
Cumberland Hall Hospital
09.2016 - 08.2019
- Educated patients about therapeutic nutrition, sanitation, food prep and presentation. Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices. Prepared appetizing and satisfying meals for staff and patients.
Server
Cheddar's Scratch Kitchen
05.2013 - 04.2016
- Consistently provided professional, friendly, and engaging service. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Set dining tables according to type of event and service standards. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients. Provided friendly and attentive service. Received frequent customer compliments for going above and beyond normal duties. Maintained high standards of cleanliness and sanitation.
Production Associate
Homax Group
04.2012 - 05.2013
- Received and correctly processed both written and verbal instructions, prints and work orders. Disassembled, reassembled, and corrected changeover. Built containers and pack parts in accordance with detailed packing specifications. Verified part Numbers and placed parts in appropriate shipping containers. Closely inspected parts to ensure they were clean and free of contaminants.
Shift Manager
KFC
03.2010 - 05.2012
- Trained and mentored new employees to maximize team performance. Kept employees operating productively and working on task to meet business and customer needs. Tracked receipts, employee hours and inventory movements. Investigated and resolved customer inquiries and complaints in an empathetic manner. Trained staff on operating procedures and company services. Updated customer orders from start to finish in an accurate and timely manner. Managed workflow to exceed quality service goals.
Production Associate
TG Automotive Sealing Kentucky
09.2007 - 02.2010
- Received and correctly processed both written and verbal instructions, prints and work orders. Obtained appropriate tooling and fixtures. Disassembled, reassembled, and corrected changeover. Repainted and precisely touched-up components and assemblies. Built containers and pack parts in accordance with detailed packing specifications. Verified part Numbers and placed parts in appropriate shipping containers. Observed all safety policies and procedures. Closely inspected parts to ensure they were clean and free of contaminants.
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
07.2005 - 09.2007
- Assigned daily tasks to employees and monitored activity and task completion. Ensured a safe working environment by following all safety procedures, policies, and regulations. Coached team members in techniques necessary to complete job tasks. Consistently provided friendly guest service and heartfelt hospitality. Demonstrated integrity and honesty while interacting with guests, team members and managers. Greeted customers and provided excellent customer service. Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations. Followed food safety procedures according to company policies and health and sanitation regulations.
Cashier Customer Service
Target
04.2004 - 06.2005
- Operated a cash register for cash, check and credit card transactions with [Number] % accuracy. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Cleaned and organized the store, including the checkout desk and displays.
Education
Associate of Arts - Criminal Justice
Draughon Junior College Inc
Clarksville, TN01.2001
High School Diploma - undefined
Northeast High School
Clarksville, TN01.1998
Skills
- 5year Assembly line
- 2years Operations
- 5 years Parts Assembly
- 10 years Customer Service
- 15 years combined general labor
- Outstanding Team Player that works well with others Ability to work well alone or under direct supervision
- Fast learner and efficient that works well in high paced environment
- Proficient in Microsoft Office
- Proficient in ISM
Timeline
Warehouse Specialist (Central Issue Facility)
Advantage SCI
12.2022 - Current
Production Worker
Lowe's Distribution Fulfillment Center 3311
10.2019 - 01.2022
Production Worker/Machine Operator
Hankook Tire America Corporation
08.2019 - 10.2019
Food prep and presentation
Cumberland Hall Hospital
09.2016 - 08.2019
Server
Cheddar's Scratch Kitchen
05.2013 - 04.2016
Production Associate
Homax Group
04.2012 - 05.2013
Shift Manager
KFC
03.2010 - 05.2012
Production Associate
TG Automotive Sealing Kentucky
09.2007 - 02.2010
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
07.2005 - 09.2007
Cashier Customer Service
Target
04.2004 - 06.2005
High School Diploma - undefined
Northeast High School
Associate of Arts - Criminal Justice
Draughon Junior College Inc
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